Why Aesop Would Have Been More Successful Than Bill Gates Today

An ancient Greek storyteller and fabulist, Aesop is thought to have been a slave who eventually acquired his freedom by reciting clever moral fables involving animals with human characteristics.

Tortoise and Hare Story Alternative Version

Insightful and astonishingly original even today, Aesop’s fables continue to delight and educate us with their startling observations of human failings and strengths.

We all know who Bill Gates is–only one of the wealthiest people in the world and founder of Microsoft.

Although Gates is the epitome of the successful businessman, Aesop would have given him a run for his money, so to speak. Aesop’s keen intuitiveness into the human psyche would have made him the ultimate inspirational and motivational manager or employee. In fact, Gates may have chosen to work for Aesop instead of running his own business!

Check out these three fables from Aesop and how you can apply their moral teachings to your own business:

The Donkey and the Mule

The owner of both a mule and a donkey loaded them with supplies before making a long and arduous journey. When they reached the hilly country, the donkey begged for help by asking the mule to take some of his load. The mule said no. “I’m carrying too much now as it is. You’ll just have to deal with it.”

Within days, the donkey stumbled from weariness and died. The owner had no choice but to put the donkey’s load on the mule’s back. Now the mule had to carry double the load he was once carrying.

What was Aesop trying to say with this fable?

When you help others, you are helping yourself.

In a real-world setting, this fable is about teamwork. Although we all have encountered problems when trying to accomplish projects as a team, trying to do something by yourself means you are stuck with only your skill sets, your ideas, and your extremely subjective perception of how satisfactory the project really is. Ultimately, refusing to help others limits your ability to help yourself.

The Cat and the Mice

An extended family of mice needed to develop a good plan to protect themselves from a devious cat. One of the younger mice spoke up and said: “I think we should tie a bell around the cat’s neck. That way, we’ll know when our enemy, the cat, is coming for us.”

An older, wiser mouse asked: “That is a great idea, but who is going to undertake the dangerous task of belling the cat?”

The mice fell silent, realizing this plan would not work.

Moral of this Aesop fable:

Successful ideas are ideas that can be fully implemented.

While it’s great to throw around ideas, only realistic, sound, and sustainable ideas are the ones that provide satisfaction, a sense of accomplishment, and financial benefits. The next time you are involved in a strategy meeting, remember the importance of challenging everybody, but keep in mind Aesop’s catalyst for true achievements: can anybody bell the cat?

The Lion and the Oxen

A lion took to prowling a field where several oxen were grazing. The lion tried to attack the oxen many times but they always positioned themselves in a way that protected their vulnerable bodies. They met the lion with their horns instead of their tails. Eventually, the oxen started fighting with each other and went to separate areas of the field. Without the protection of their fellow oxen, each ox died a horrible death as the lion attacked them one by one.

Try this one on your own. How could you apply the moral of this story to your own business?

 

 

 

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram

 

Advertisements

Magnets Remind Customers You Care

GettyImages-461991021.jpg

Keeping your business top of mind for your customers requires creativity and constant reminders that your goods and services are available.

If you’ve exhausted your ideas, why not try something that’s worked great for pizza and fast food restaurants for years? Sheila M., a local car dealership office manager, decided to leverage printed magnets to drive interest in her business.

Focus on Community

Keeping the public’s interest when there are lots of other businesses attempting to gain attention as well is difficult, to say the least.

Local car dealerships are always looking for a tactic that will place them above the competition in the view of the public. When you show that you care about your audience, you will subconsciously encourage people who view your marketing and advertising to think about your brand in a positive light. As part of her job as office manager, Sheila received a lot of questions about car seats and found herself often helping new parents understand the specific requirements in her state.

Sheila’s Light Bulb Moment

When her sales manager asked Sheila for suggestions on what type of promotional product would be good to help promote their business, she immediately thought about the way so many customers asked her about car seat safety.

She would print off the car seat rules from the internet and send them home with families with young children, and she decided this was a great opportunity to expand that relationship into the community. Sheila visited her local print shop and worked with them to design a refrigerator magnet that included quick tips on car seat safety, such as the legal age for moving from rear-facing car seats to forward-facing car seats. Sheila also included the local number for the Sheriff’s department in case parents had any questions. Once she added her car dealership’s branding and contact information, she knew she had a winner!

Immediate Results

Passing out these refrigerator magnets in the community had an immediate impact on sales.

Sheila and her sales manager decided to do a wider mailing within their zip code and a few surrounding areas once they realized that the magnets were incredibly well-received. The dealership received calls thanking them for caring about the community, and several new customers came in the first week mentioning the magnets.

When you are ready to promote your business in a way that will resonate with your key audiences, give us a call! We will work closely with you to define the ideal printed items that will support your business goals.

 

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram

 

Pure Happiness: How to Reduce the Impact of Negative People in Your Life

GettyImages-876629044.jpg

It is practically impossible to completely cut negative people from your life, but there are some steps that you can take to help mitigate the damage that they can do.

When you’re constantly surrounded by individuals who would rather see a glass half empty, it can begin to take a toll on even the most optimistic of souls. Over time, this wearing down of your positive exterior can grow and spread — until you find that you’re the one who has a negativity problem!

Fortunately, there are ways that you can reduce the impact that gloomy people have over your life and simply choose happiness.

Identifying Negative People

Some negative people exude a black cloud, while others may be a bit more subtle in their darkness.

The first step towards culling negativity from your life is by identifying those individuals who are causing your life to be less-than-happy. Stay on the lookout for people with these traits:

  • Constant worrying and fretting, often for no reason
  • Enjoy secrecy or spreading rumors
  • Always seem to be stuck in neutral — no steps forward, nothing outside their comfort zone
  • Even the most exciting projects receive a “Blah” reaction
  • Every positive statement contains a “but”, turning it right into a negative

Protect Your Time

Have you noticed that some people like to wander from place to place in an office or workplace setting, spreading gloom and doom wherever they go?

They truly seem to enjoy bringing others down to their level of bad attitude. Don’t be afraid to block your calendars for 15 or even 5 minutes to recharge and meditate after an interaction with one of these individuals. It will help you reset your mood from down in the dumps to feeling like there’s a more positive future on the horizon.

Focus on Your Goals

When you have a laser focus on accomplishing your goals, no one can stand in your way!

Isolate yourself from toxic relationships and find a way to work with people who nourish you mentally by challenging your thoughts in a way that helps you take leaps forward in cognition — not those who make you want to hide in a corner and nurse your wounds. Few supervisors will notice that you’re changing the subject if you take them towards a topic that is close to their heart, especially if you choose one that’s going exceptionally well.

Choose to Behave Productively

While you may be stuck in the rut of listening to negativity simply out of a need to be polite, keep in mind that you have a choice.

When someone starts going down that same old road towards negativity, gently let them know that you are focusing on the positive aspects. You appreciate their viewpoint, but you don’t feel it is productive. This can be a bit dicey if the individual sharing the negative elements in their life is your superior, but find a way to wrap the conversation back to a positive — and productive — bent.

Don’t allow these energy vampires to suck the happiness from your life. Combat the negativity by staying relentlessly positive, and always finding a way to compliment others and help them see the brighter side of every situation. When you make these decisions, you are automatically reducing the impact of negativity in your life, and opening up a whole new avenue for happiness.

 

 

 

 

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram

 

How to Mobilize People Through Powerful Writing

“Darkest Hour,” a 2017 war drama film, devotes its narrative to the early days of British prime minister Winston Churchill, who rallied a nation against the merciless Nazi onslaught of World War II.

GettyImages-685865726.jpg

The film chronicles Churchill’s authentic, soul-stirring speeches and the Shakespearean gusto with which he delivered words like these: “Let us, therefore, brace ourselves to our duty, and so bear ourselves, that if the British Empire and its Commonwealth last for a thousand years, men will still say, ‘This was their finest hour.'”

Though the world still heralds Churchill’s heroic statements, few people knew that Churchill overcame a lisp in his childhood by practicing his enunciation. Churchill understood the power of words early in life, and historians estimated that he spent one hour working on each individual minute of a speech he gave! Churchill sought to portray England’s struggle in a larger historical context: good outlasting evil, hope to overshadow the impossible, and perseverance overcoming persecution.

The result?

The entire fate of world history shifted through the hearts and hands of the people he inspired. President John F. Kennedy summed up Churchill’s influence like this: “In the dark days and darker nights when England stood alone — and most men… despaired of England’s life — he mobilized the English language and sent it into battle.”

Writing: The Building Block of Success

What can we learn from Winston Churchill?

While not all of us have oratory giftings, be encouraged that Churchill was also a student of language, and he overcame his limitations with study, practice, and passion!

Would you like to be more successful in your personal and professional impact?

Writing is the foundation of modern education and fundamental to all business success. Whether you’re penning a quarterly report, crafting an in-house memo, giving a congratulatory speech, or even dashing a quick e-mail, here are some tips for writing in a professional, persuasive manner:

  1. Grab them early.
    Great writing doesn’t allow readers to look away! Use punchy headlines, riveting stories, or gripping questions to draw them in immediately.
  2. Get to the point.
    After you use that “luring” intro, don’t let them linger! Get to the point quickly and efficiently, without “burying the lead” too deep in the text. Eliminate unnecessary words and use language that is clear and efficient. An energetic, fast-paced tone will assure them that reading to the end is worth their time.
  3. Be convincing but not too clever. Persuade your readers with clarity but also with logic and facts. Providing evidence (or examples) for your premise will build momentum and increase authority. As you write, keep a personal tone that is warm but convincing. Ask yourself, “would this make sense if I was sharing it with a friend over coffee?” Phrases with an awkward, artificial ring should probably get the ax!
  4. Keep it moving. As you lead readers toward a closing statement or action step, take a broad glance at the entire piece. Does it flow smoothly with a directional movement that builds toward a thoughtful climax? Does it read well on the page with adequate breaks and subheadings? Consider adding skim layers or reducing the size of a document if you sense people will be bogged down in your thoughts.
  5. Add depth and dimension. As you seek to add that extravagant bow to your smartly wrapped package, review your piece and look for ways you can really make it “sing.” Consider colorful vocabulary, punchy alliteration, or rich rhythms as you vary the length of your paragraphs. As French writer Charles Baudelaire once said, “always be a poet, even in prose.”

 

 

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram

 

The Enduring Impact of Print

GettyImages-1001782214.jpg

The 1960s gave us many iconic classic cars, but perhaps none is more legendary than the Aston Martin driven by James Bond (Sean Connery) in the 1964 film, Goldfinger.

A long list of tricks made it one of the most beloved movie cars of all time: machine guns, an ejector seat, smoke screens, and a futuristic onboard navigational system. Bond’s reputation as a suave man of action and a smart connoisseur of fine things rocketed Aston Martin to popularity as one of the most desirable automobile brands in the world. The car was so beloved it was later stolen from a Florida airport hanger and is reportedly worth nearly 10 million today.

Vintage. Classic. Irreplaceable.

Those are some of the words we associate with things that are original, things that set the “status quo,” and that just can’t be shattered or ignored. Today’s generation is manifesting a hunger for the authentic, and a desire for craftsmanship is at the forefront. In an age of identity theft, cheap counterfeits, and digital dominance, Carhartt clothing coined the call for craftsmanship as the “road home from a throwaway world.”

The Original Design Format

 

Local printers believe in the beauty and craftsmanship of their trade, and in the hard-hitting, precise, flawless quality that hard copy printing can bring. As the original format for marketing impact, we believe print design is as essential as the ABCs – in ways as basic as these:

A = Attracting New Customers

 

Print is essential for attracting new customers in ways digital advertising never can.

Print products allow you to uniquely target the right customers by placing your work directly in before their eyes and in their hands. While digital ads are quickly forgotten, print offers a sense of credibility and real-time professionalism that engage consumers with an immediate, tangible impact. Printed pieces also have a greater opportunity to arouse passive audiences (like those viewing a banner, poster, or printed advertisement), to keep reader attention longer, to improve reading comprehension, and to improve the top-of-mind awareness your business desires.

B = Building Traffic Online

 

Online content requires a combination of above- and below-the-line marketing support to drive traffic online and increase profits across the board.

Hard copy print products can increase online engagement through a variety of marketing initiatives. Consider on-page ads with online coupon options. Feature your online calendar or offer VIP discounts for those who refer a friend or add social bookmarks to your business. Use printed inserts or brochures placed at the point of sale for invitations to educational blogs, webinars, or freebie giveaways you feature only online.

As you connect your online and conventional marketing strategies, aggressively seek customer feedback and look to solidify your niche in the collective conversation. Inspire professionalism, reliability, and consistency in everything you publish, both digitally and in print. Better integrated communication will bring more consistent, profitable results!

C = Cementing Brands Offline

 

Often, we overlook the power of print products to cement our brand in consumers’ minds.

A 2015 neuromarketing study revealed that direct mail simulated a 70% higher brand recall3, a dramatically more persuasive element than digital media.

And don’t underestimate the poignant response physical print brings.

Consider the emotions you experience when you see your favorite coffee logo adorning a steaming mug, or how you feel when a co-worker walks into the room wearing a T-shirt of your favorite podcast or band. Print products bring a palpable, concrete response that digital advertising just can’t match!

Whether it’s yard signs, car window adhesives, banner advertising, or just good old-fashioned swag, claim some real-estate for your image and you’ll find your brand developing staying power with a lasting return.

 

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram

 

3 Keys to Build Better Workplace Morale

Did you know October 7 is “Worldwide Smile Day?”

Smile day is celebrated on the first Friday of October, dedicating twenty-four hours to smiling and acts of community kindness. Why? In a “bad news” world, a little dose of joy goes a long way. Gretchen Rubin certainly believes this.

From outside perspectives, Rubin lived a marvelously successful life. She had a good marriage, a thriving writing career (formerly a Yale graduate clerk to Sandra Day O’Connor), a warm relationship with in-laws, and two lovely daughters. But in 2006, Rubin realized something was missing. She had a mild case of “the blues,” a below-the-surface irritableness she couldn’t shake. While she was generally happy, Rubin struggled to enjoy happiness each day.

Two colleagues giving high five during meeting

“Did I have a heart to be contented? No, not particularly. I had a tendency to be discontented: ambitious, dissatisfied, fretful, and tough to please . . . (It was) easier to complain than to laugh, easier to yell than to joke around, easier to be demanding than to be satisfied.”

Driven by curiosity, Rubin threw herself into a soul-searching experiment resulting in the best-seller, “The Happiness Project: Or, Why I Spent a Year Trying to Sing in the Morning, Clean My Closets, Fight Right, Read Aristotle, and Generally Have More Fun.” Rubin chose monthly themes, like “energy,” “love,” “work,” and test-drove happiness theories. In the end, this created an entire cottage industry (blogs, videos, starter kits), driving people to aggressively pursue happiness. Rubin found a commitment to simple daily habits (like making the bed) brought a drastically cheerful increase:

“This is about ordinary happiness,” Rubin said. “I wanted to change my life without making major changes. I wanted to show that you don’t have to do something radical.”

Lighten the Mood, Lighten Their Load

Work is life, and life is work. As hard as you try to separate them, work affects your personal life, and vice-versa.

So, what if you could increase happiness at work? What would increased “ordinary” happiness do for an entire company? Statistics say employees who report being happy at work take 10 times fewer sick days, and 36% of employees say they would give up $5000 a year to be happier at work. Happy salespeople produce 37% greater sales and “happy companies” outperform the competition by 20%!

The Keys to Building Morale

Your brain works efficiently when you’re in a good mood. Forward-thinking businesses connect these dots, believing a better “company mood” brings a stronger bottom line. Here are three ways to build better workplace morale:

  1. Cozier Spaces. The office layout, lighting, and aesthetics are a major part of employee satisfaction. Have discouraging cubicles or ugly paint? Throw a little money at this problem and harvest new energy from your team each day.
  2. Parties and Perks. Whether its chair massages, goofy competitions, or summer snowcone festivals, everyone benefits from fun at work. Professional growth opportunities are also significant: in a 2013 poll, 84% of employees claimed the opportunity for advancement was very important. Encourage people to attend conferences, practice peer-to-peer training, or try workshops for growing specific skills.
  3. Improved Communication. As you mobilize teams, tap into the foundational reasons people give their best, like self-improvement, societal impact, or ability to reach challenging goals. When Sandra Day O’Connor was asked what she thought made a happy life her response was simple: Work worth doing.

As you lead, give your team regular feedback. Without guidance, people feel deflated or unmotivated. Personal improvement areas should be private and actionable: explain to employees where to improve and give examples of change. Author Scott Halford says positive feedback is vital:

“Positive feedback stimulates the reward centers in the brain, leaving the recipient open to new direction. Meanwhile, negative feedback indicates that an adjustment needs to be made and the threat response turns on and defensiveness sets in. You don’t need to avoid corrective feedback altogether. Just make sure you follow it up with a suggested solution or outcome.”

 

 

 

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram

 

Customize Printed Mailings to Maximize Your Impact

One of the best ways that brands can engage their customers is by making people feel valued and unique.
Coupon ticket card. Element template for design. Vector illustration.

Brands that are able to provide their customers with this feeling of connection are going to be one step closer to creating true advocates for their brand. Perhaps one of the best ways that modern organizations can offer a customized experience is through meaningful personalization — far beyond the “Dear Friend” found in some mass mailings.

See how businesses are using personalization in their printed materials to create an experience that customers will appreciate and remember.

Tailored Offers Drive Traffic

Grocery stores are able to effectively track a massive number of items and customers, including when and where they purchased specific products.

While your business may not be quite that complex, you can certainly track in a more simplistic way in order to offer timely and meaningful coupons to your customers. For instance, offering a discount card tied to someone’s phone number allows you to discover which days of the week they are coming to see you and how often. Upsell your services by providing discounts on off-days when they may not visit or to shorten the time between services. This strategy works especially well for service-based businesses such as hair and nail salons.

Treating People Like Family

If you are able to capture additional information about your customers such as the age of children, this allows you a greater opportunity to customize your message.

Knowing the general age of your customers or whether they’re empty-nesters, young parents, or an older retired couple provides you with the information that you need to create offers that are more compelling. One example would be a restaurant whose tables are nearly empty on a Wednesday night. Sending information to young families that Kids Eat Free on Wednesdays is likely to bring in a wealth of new business on that evening and keep your tables full.

Move-In Special

There are many businesses that thrive on new families moving into the area — from retail establishments to grocery stores and everything in between.

Consider working with a few complimentary businesses in your region to create a move-in special: a package of offerings that can be mailed to families just as they move into the area. These hot new potential customers have not yet formed an opinion of the area and will need to create new shopping patterns. If your offer comes at the perfect time as they’re moving in and purchasing new products for their home, they are likely to continue visiting your establishment over the years.

There are many different ways that your business can take advantage of a compelling, personalized offer in print.

 

 

 

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram

 

Five Ways to Provide Mind-Blowing Customer Service

Did you know that surprising and delighting your customers is something that starts before they are truly aware of your business and brand? Each interaction throughout the customer lifecycle is an opportunity to provide mind-blowing customer service that people simply must share with their friends. Creating true advocates for your business should be your goal, and that only happens when customers are over-the-top excited about your product and service offerings. How do you inspire that type of loyalty in what can be a fickle audience? These tips will get you started down the path to lifelong devotion from your fans.

Guests getting key card in hotel

1. Treat Employees Like Gold

Your most important asset when it comes to ensuring long-term customer loyalty is closer than you may realize — your staff! When your employees are empowered to react quickly to negative situations and provide proactive support to ward off challenges, your customers will feel the difference. Employees who feel as though they’re simply showing up to punch a clock are lacking something, and that will show up in their interactions with customers. Employees who are regularly rewarded for going above and beyond expectations will continue that trend.

2. Foster a Culture of Possibilities

When you foster a culture of possibilities for your staff, they will be much more likely to take exceptional care of your customers. Why? Because employees take more ownership, and “your” customers become “their” customers . . . and friends. Good customer service is expected (and even demanded) by today’s customers. Going the next step to completely blowing your customers’ mind takes extra effort to provide unexpected benefits. This could mean providing free custom proofs to clients, adding in 10% overages “just because” or delivering earlier than expected. On time and on budget are expectations — you have to raise the bar to blow their minds.

3. Create an Easy Button

There will always be customers who are looking for the fastest and cheapest items. However, the customers you really want to cultivate are those who are willing to pay a premium for truly exceptional service and delivery times. The majority of people in America today have severely limited time, and when you’re able to show customers that you respect their needs and move quickly, they will be surprised and delighted. Optimize each process, remove unnecessary clicks from your website and apps and generally think through the user experience at every turn.

4. Focus on What’s Important

Customer-facing organizations are often looking for ways to reduce the amount of time required to interact with the public on each transaction. While this can result in efficiency for customers and staff alike, it can also cause a measure of frustration when poorly implemented. Forget the long list of meaningless metrics that don’t impact service levels or profitability. Look for measurements that directly impact customer satisfaction such as the number of calls required to resolve a return, for instance.

5. Stand Out from the Crowd

Are your competitors sending out postcards? Take their concept and go bigger: send a unique mailer that is truly attention-grabbing. There are rumors going around that “direct mail is dead”, but nothing could be further from the truth! As fewer competitors rely on print, customers are more likely to be engaged with the unique and interesting pieces that do hit their mailboxes. Have fun with your promotions and your customers will reward you richly.

The reality for businesses today is that customer retention is much less expensive than attempting to find and recruit new customers. Sure, you’re always on the lookout for new customers, but shouldn’t you also look for ways to create an over-the-top excellent service culture that keeps people returning for more?

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram

3 Opportunities for Better Customer Follow-up

Have you ever considered an online purchase but been put off by taxes or shipping costs? That’s what a Reddit user (Doug D.) experienced when he fell in love with a sweatshirt from Archrival Clothing. Doug, a UK resident, added the item to his cart, but was disappointed to find he couldn’t get Archrival’s alluringly low shipping prices since the company was based in the US.

 

Winning Follow-up

3OpportunitiesForBetterCustomerFollowUP
Game over? Not quite. Someone from Archrival took note of Doug’s abandoned “Shopping Cart” and realized the shipping prices were probably to blame.

This  resourceful employee immediately e-mailed Doug, offering several alternatives to ship the order for less, including a FedEx International Economy option, Delayed First Class Overseas Mail (on the company’s dime), or European purchasing options.

Doug’s reaction? Rave online reviews for the company itself:

“Wow. My mind is blown. This is potentially the best customer service I have ever experienced. You definitely deserve a purchase just for this e-mail.” Doug and his girlfriend bought several items, ordering more than originally intended, all due to proactive customer care.

Leaky Buckets Bring Lost Opportunities

Business is all about relationships, and good relationships are built on great communication. In today’s wired world, we communicate constantly, yet connections are frequently missed. Author Dan Kennedy describes these botched follow-ups as the “hole” in our buckets. If business is the bucket where we pour energy, ideas, and money, the “holes” are wasted time, money, or failed follow up. This may include failing to track contact information, not rescuing lost customers, or belated follow-up with prospects.

What impact does correspondence have? According to Harvard Business Review, the most frequent customer complaint is poor follow-up. Fifty-six percent complain that they need to re-explain their issue when calling back. Sixty-two percent need to repeatedly contact the company to get issues resolved. As a result, 65% are likely to speak poorly about the company and 48% go on to tell 10 or more people about their bad experience. Poor communication can influence not only your customer but spill over into the public as well.

Show Them the Love!

Sometimes we fail to communicate because we are forgetful, have full schedules, or we fear looking pushy. But consistent follow-up builds sturdy bridges, and any step toward better communication will bear long-term fruit. Consider these opportunities for better follow up:

  1. Always acknowledge a message from a customer: with gratitude, with further questions, or with a confirmation of the request
  2. Give a brief status update of the issue at hand
  3. Respond via the customer’s preferred method of communication (e-mail, website, phone call). If uncertain, reciprocate with the method the customer initiated with

Use stronger written follow-up communication to:

  • Make a calendar request or recap a meeting
  • Ensure your last message was received or inquire about further questions or concerns
  • Express gratitude for an introduction or appreciation for their business
  • Congratulate clients on a recent accomplishment
  • Wish customers luck on an upcoming project or personal endeavor
  • Solicit feedback on a future project or decision
  • Send helpful information or resources (pertinent to your previous conversations)
  • Make people personally aware of upcoming incentives or promotions

To make good intentions a reality, consider adding correspondence goals to your schedule (placing reminders in your phone or calendar or sending unique printed thank you notes on a bi-annual basis) and chart a new course of consistency to ensure your relationships receive the optimal care they deserve.

 

 

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram

Stay in the Game

Finding the Off Switch

Do you ever lay awake at night feeling restless about work? Do you take projects home each evening or over the weekend? When the day is over, is it difficult for you to quiet your racing thoughts?

You work hard. And you enjoy it. But in this mobile generation, devices meant to create freedom have tethered us to the desk as we toe the line between productivity and workaholism. A study of 3,000 UK workers showed that 69 percent regularly work outside their office hours, and the average worker fails to use six days of paid leave each year. In the midst of an overwork epidemic, are you preserving your own well-being?

Digging Your Own Grave

While our parents said “hard work never killed anyone,” research says otherwise. Men who are unable to mentally relax after work nearly triple their risk of heart disease and psychologist Mark Cropley, studying health and stress at the University of Surrey, says an inability to detach brings disastrous consequences:

“Inadequate psychological recovery, or poor disengagement from work, is associated with a range of health problems including cardiovascular disease, fatigue, negative mood and sleep disturbance,” Cropley said.

What is the difference between an industrious person and a workaholic? Experts say the industrious can push past typical office hours but remain emotionally present for others, enjoying fulfilling relationships and intentionally scheduling time for things they love. Hard workers experience short bursts of stress for a deadline but follow this with a purposeful schedule reduction (like comp days or shortened office hours) to restore depleted energy.

StayInTheGame

Workaholics struggle to find this off switch. The troubling feelings or facts accompanying their lifestyle stress fails to curb their unrealistic performance ideals. Workaholics are obsessed with work and the adrenaline rush it brings; often they walk fast, talk fast, eat fast, and struggle to delegate for fear others will not do “as good a job.” While appearing externally healthy, their internal overdrive brings physical distress: panic attacks, claustrophobia, depression, decreased immune function, sleep disturbances, or an inability to enjoy life’s pleasures. Workaholics have an increased risk for metabolic syndrome, a higher need for recovery, and struggle with cynicism and emotional fatigue; when your biological systems keep working around elevated set points, you have a greater risk of cardiovascular disease (CVD), diabetes, and even death.

Worried you may be digging an early grave? Here are a few checks to flag your workaholic tendencies:

  • Your work eats into meal times
  • You are often first to arrive and last to leave
  • You are always on your phone or computer
  • You appear relationally distracted and find little time for leisure activities
  • You experience anxiety or irritation when interrupted or kept from work
  • You feel guilty when you’re not working and find it difficult to relax at night

Quality Trumps Quantity

Beyond improved health, accounting firm Ernst & Young found that for every additional 10 hours of time off taken, employees’ annual performance ratings improved by eight percent. How can you make productive changes if you are stretched too thin?

  • Reflect on reasons for compulsive work
  • Ask for help from your team and intentionally delegate
  • Set clear rules for how many hours you will work each day, quitting several hours before bed
  • Replace workaholic tendencies with positive habits: cultivating hobbies, building a skill you don’t use at work, and pro-actively scheduling time with friends
  • Resolve to save 25 percent of your energy to bring home at night. Put a fence around weekends to avoid temptation

Self-care keeps you on top of your game and ensures you STAY in the game. And that’s a win for us all!

 

 


Print It Plus has so much to offer. Find Out What You Have Been Missing.

For more information or to request a quote, go to Print It Plus, http://www.printitplus.com.

Stay up to date by following us!

facebook   instagram