Keys for Change: Small Businesses Making a Big Impact

The winter of 2013 was a hard one for Georgette Carter.

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As a single mom raising two young boys while she cared for a father with dementia, money was very tight. Then, she totaled her car and found her resources – and her hope – were nearly gone. That is, until a 1996 blue Ford Contour arrived from the Connor Brother Collisions “Recycled Rides” program.

Conner Brothers of Richmond, VA, overhauls donated cars and awards them to people who have been nominated by community members. Carter said her heart was rehabilitated almost more than the car she received:

“It turned my life around. I can get to my job on time, and I don’t have to maneuver to get my child out of daycare. I’ll never take that for granted again.”

Getting Others Involved

Small businesses like Conner Brothers are creating innovative giving models that not only impact people but strengthen the business and the character of the companies themselves.

Kevin Conner said his company donated its first car and was looking to extend the “Recycled Rides” program to three other locations, but they had some pushback in the process. Some objected to giving away freebies when they were working so hard to earn a living themselves. But Conner says this mentality changed when employees got physically involved because compassion comes from being part of an experience instead of merely giving a donation:

“I got them involved in actually giving the cars away, handing over the keys,” Conner says. “Now the guys at the shop call me and ask, ‘When is our next car?’ It would be easy to give money or a service here or there, but it’s the teamwork behind the program that creates an amazing atmosphere for a successful company.”

The car giveaways have become such a cornerstone for Conner Brothers that the program helps define the type of employees the company wants.

“Giving back is a huge part of our company,” Conner says. “I challenge the guys every day to give back in some way, to give customers more than they expect. People remember that.”

Giving That “Changes” Lives

Another giving strategy comes from literal pocket change, as givers round up or down for charity.

For example, the ridesharing company Lyft recently launched an initiative allowing customers to round up their fare to the nearest dollar for military appreciation and human rights campaigns. More than 40,000 passengers donated over $100,000 in the first two months!

Grocery stores, mass merchandisers, and retailers have also invited customers to donate change to worthy causes. As technology and digital platforms make such giving easier, small businesses have challenged staff members to round down their net pay to the nearest dollar (or tenth dollar) and give the difference to charity. While painless or even unnoticed, these small donations add up to a collective impact with heartfelt results.

Whether your employees give financially, volunteer together, or embrace a community partnership project, innovative giving helps your business to:

  • Stand out from competitors or set itself apart in the community
  • Make matching donations alongside employee giving to multiply impact
  • Use positive feedback from supported causes to provide content for print and digital marketing
  • Increase team unity as employees give toward a common cause

While generosity begins in the heart, often innovative giving strategies begin with small business. Join us for part two of this series to gain more inspiration for a culture of charity that will strengthen your business.

 

 

 


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Printed Gifts Are Perfect Any Time of Year

Providing your customers with a small memento of your business is one of the best ways to keep your brand top-of-mind.

Checking documents

However, many business owners struggle with ideas about what they can use as gifts that are cost-effective, memorable, and useful to their clients. There are plenty of options on the market today in terms of promotional products, but a thoughtful printed gift may be the ideal option for your business.

Here are some of the ways that businesses are making themselves memorable in print!

The Gift of Humor

Knock knock. Who’s there? Etch. Etch who? Bless you, friend.

There are few things that will put a smile on someone’s face more quickly than a corny knock-knock joke. You know they are terrible, but you still have to smile! Your customers will feel the same way, so why not gift them with a little light and laughter in their life? A small printed joke book is the perfect way to let your customers know you’re thinking about them. Humor has been shown to build trust and inspire creative thinking — what better gifts could you provide to your best customers?

Giving Notes

Many organizations are clear and consistent with their message of helping others, so why not extend this concept?

A simple printed postcard or notecard showing your clients that you contributed to a specific charity on their behalf is a terrific way of showing your commitment to giving back to the community and the world. Prefer to have a more lasting memory for your customers? Printed magnets or labels will also help you share the message of generosity.

Office Supplies

Who “borrowed” my notepad this time?!?

Offices throughout the country hear this cry on a regular basis, so why not take away some of this pain? Printed pop-up notes or notepads are an inexpensive gift that will be appreciated for weeks — or even months. Plus, you can add your brand in a way that not only are you sharing your message with the individual sending the note, but the recipient will also have a positive association with your brand, too. Instead of doing a simple blank note, why not print inspirational statements on them or create bold “Thank You” messages on the notepad? Your customers will love being able to share them with friends at work.

Desktop Prints

Motivational posters or prints are always a welcome gift, as they help clients stay encouraged even when they’re going through a rough patch.

A simple mini-print is ideal for this situation, and you can even upgrade to a small matted display for your best customers. Help customers see how much they mean to you by sharing a heartfelt note that brings together your brand promise and shows how far above and beyond you are willing to go to provide top-notch service.

These are only a few of the ways you can share the appreciation that you feel for your clients on a daily basis. How do you show appreciation for your clients?

 

 

 

 


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The Holidays are Coming! Here are some fun ideas to keep your customers engaged and you memorable

October is here, and Halloween is only a couple of weeks away (in other words, 2018 is basically 80% over… amazing). This time of year also means – planning for the holidays kicks into high gear!

Yes, it really is THAT time of year again. By now you may have booked a venue for your holiday party as well as getting together a few of the other top priority things on your “holiday To Do list”. The next steps are just as important – planning out gift ideas that will be a hit with your customers, vendors and others while not breaking your budget. And whether your budget is bigger than last year, or you find yourself on a very tight budget, we realize that giving a meaningful token of your appreciation for their business and friendship is very important to you and your business for 2019 and beyond.

No matter your budget, at Print It Plus we have just what you are looking for to making a positive, lasting impression. A lovely holiday card, elegant calendar, or just the right promotional gift can convey your message with just the right touch. The hardest part is finding that right card or gift. This is the perfect time to contact the knowledgeable, well-trained staff at Print It Plus. Over our 30 years in business here in Palm Beach County, we have helped thousands of clients to find the best way to say thank you! in your own style. Here are a few of your options:

 

  1. Thank you card or holiday cards (https://printitplus.com/printing/holiday-cards) – Let us develop custom holiday cards or invitations for your holiday mailing or event. Choose from over 30 million beautiful images from our online collection, or use photographs of your company or family to create a more personalized look. Our creative possibilities are almost infinite.

2018 Holiday card

And this year, you can add Spot UV to blow your recipients away. Come on in see and feel the difference… and take your cards and other printed materials to a whole different level!

 

Furthermore, if you already have a design we can custom design or print from your design with our quality multi-faceted printing processes that will ensure your piece is delivered as vibrant and sharp as you imagine.

 

  1. Calendars (https://printitplus.com/printing/calendars) – Calendars link your customers to your company. Create your own calendar! with your own photographs or stock images. You can choose from hundreds of themes using your own pictures, pictures from your customer or vendor, or from stock that you know will keep you top of mind with the most important customers in your business.

Different Calendars

Calendars can serve as an excellent marketing piece. A calendar can be seen by dozens, if not hundreds, of people during its life cycle, exposing your brand and business in a stunning, beautiful way. Calendars can be one of the most cost-effective items you use while also effectively conveying the holiday spirit to the people you care about the most.

 

  1. Branded Apparel (https://printitplus.com/printing/branded-apparel) – In the right situation branded apparel can be exactly what your customer is looking for. Whether it is a polo shirt with their really cool logo on it, or a t-shirt with a catchy phrase, branded apparel can delivery a fun and lasting message this holiday season. NEW! Low minimum quantities are now available.

Branded Apparel

  1. Promotional Products (https://printitplus.com/printing/promotional-products) – Promotional products are not just for conveying a marketing message. We have such a vast array of products available that you can find just the right gift to say “Thank you”, or “I am thinking fondly of you” during this holiday season.

Promotional Product strong recall

  1. Wall (and floor) graphics & decals (https://printitplus.com/printing/wall-graphics) – Yes, we have them! Say thank you for an extended time with safe, removable wall graphics. We also have life-sized, precision-cut vinyl wall graphics & decals available for you to design and purchase this holiday season. These wall and floor graphics & decals make for wonderful holiday gifts.

Master Pierce - wall at the mall CLOSE UP

And like with all of our other product lines, you can design it or come right into our offices and work with our award-winning design team. Now you can have the wall graphic or design that you want, mounted on your wall for everyone to see and admire! We have a large array of files for you to choose from in our huge catalog. OR, you can use your child or grandchild’s sports image to create a uniquely stylish gift idea.

 

Holiday and thank you cards, calendars, branded apparel, promotional gifts and wall and floor graphics & decals are a great way to send a positive message to your customers, vendors and everyone that you care about this holiday season. Now is the time, in October and November, to choose and have these items made so that they are ready for you to send out on time for the holidays and the end of the year. At Print It Plus we can help you with all of your card, calendar and gift ideas now, and throughout the whole year.

We also offer printing, mailing, direct mail campaigns, marketing collateral and websites. In addition, we have the highest quality vehicle wraps, decals and lettering. As always, our award-winning design team is ready to help turn your vision into a beautiful reality, no matter what product you are looking for.

We are proud to have serviced the entire Palm Beach County, Florida area for 30 years, including Royal Palm Beach, West Palm Beach, Wellington, Loxahatchee, Palm Beach, Palm Beach Gardens, Lake Worth, Boynton Beach, Delray Beach, Jupiter and Boca Raton. From our families to yours, we wish you a very happy, healthy and safe holiday season!

Contact us today by calling us at (561) 790-0884, visiting our website at HTTPS://WWW.PRINTITPLUS.COM or by emailing us at info@printitplus.com. We look forward to helping you CREATE INFINITE POSSIBILITIES this holiday season!

The Enduring Impact of Print

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The 1960s gave us many iconic classic cars, but perhaps none is more legendary than the Aston Martin driven by James Bond (Sean Connery) in the 1964 film, Goldfinger.

A long list of tricks made it one of the most beloved movie cars of all time: machine guns, an ejector seat, smoke screens, and a futuristic onboard navigational system. Bond’s reputation as a suave man of action and a smart connoisseur of fine things rocketed Aston Martin to popularity as one of the most desirable automobile brands in the world. The car was so beloved it was later stolen from a Florida airport hanger and is reportedly worth nearly 10 million today.

Vintage. Classic. Irreplaceable.

Those are some of the words we associate with things that are original, things that set the “status quo,” and that just can’t be shattered or ignored. Today’s generation is manifesting a hunger for the authentic, and a desire for craftsmanship is at the forefront. In an age of identity theft, cheap counterfeits, and digital dominance, Carhartt clothing coined the call for craftsmanship as the “road home from a throwaway world.”

The Original Design Format

 

Local printers believe in the beauty and craftsmanship of their trade, and in the hard-hitting, precise, flawless quality that hard copy printing can bring. As the original format for marketing impact, we believe print design is as essential as the ABCs – in ways as basic as these:

A = Attracting New Customers

 

Print is essential for attracting new customers in ways digital advertising never can.

Print products allow you to uniquely target the right customers by placing your work directly in before their eyes and in their hands. While digital ads are quickly forgotten, print offers a sense of credibility and real-time professionalism that engage consumers with an immediate, tangible impact. Printed pieces also have a greater opportunity to arouse passive audiences (like those viewing a banner, poster, or printed advertisement), to keep reader attention longer, to improve reading comprehension, and to improve the top-of-mind awareness your business desires.

B = Building Traffic Online

 

Online content requires a combination of above- and below-the-line marketing support to drive traffic online and increase profits across the board.

Hard copy print products can increase online engagement through a variety of marketing initiatives. Consider on-page ads with online coupon options. Feature your online calendar or offer VIP discounts for those who refer a friend or add social bookmarks to your business. Use printed inserts or brochures placed at the point of sale for invitations to educational blogs, webinars, or freebie giveaways you feature only online.

As you connect your online and conventional marketing strategies, aggressively seek customer feedback and look to solidify your niche in the collective conversation. Inspire professionalism, reliability, and consistency in everything you publish, both digitally and in print. Better integrated communication will bring more consistent, profitable results!

C = Cementing Brands Offline

 

Often, we overlook the power of print products to cement our brand in consumers’ minds.

A 2015 neuromarketing study revealed that direct mail simulated a 70% higher brand recall3, a dramatically more persuasive element than digital media.

And don’t underestimate the poignant response physical print brings.

Consider the emotions you experience when you see your favorite coffee logo adorning a steaming mug, or how you feel when a co-worker walks into the room wearing a T-shirt of your favorite podcast or band. Print products bring a palpable, concrete response that digital advertising just can’t match!

Whether it’s yard signs, car window adhesives, banner advertising, or just good old-fashioned swag, claim some real-estate for your image and you’ll find your brand developing staying power with a lasting return.

 

 


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3 Keys to Build Better Workplace Morale

Did you know October 7 is “Worldwide Smile Day?”

Smile day is celebrated on the first Friday of October, dedicating twenty-four hours to smiling and acts of community kindness. Why? In a “bad news” world, a little dose of joy goes a long way. Gretchen Rubin certainly believes this.

From outside perspectives, Rubin lived a marvelously successful life. She had a good marriage, a thriving writing career (formerly a Yale graduate clerk to Sandra Day O’Connor), a warm relationship with in-laws, and two lovely daughters. But in 2006, Rubin realized something was missing. She had a mild case of “the blues,” a below-the-surface irritableness she couldn’t shake. While she was generally happy, Rubin struggled to enjoy happiness each day.

Two colleagues giving high five during meeting

“Did I have a heart to be contented? No, not particularly. I had a tendency to be discontented: ambitious, dissatisfied, fretful, and tough to please . . . (It was) easier to complain than to laugh, easier to yell than to joke around, easier to be demanding than to be satisfied.”

Driven by curiosity, Rubin threw herself into a soul-searching experiment resulting in the best-seller, “The Happiness Project: Or, Why I Spent a Year Trying to Sing in the Morning, Clean My Closets, Fight Right, Read Aristotle, and Generally Have More Fun.” Rubin chose monthly themes, like “energy,” “love,” “work,” and test-drove happiness theories. In the end, this created an entire cottage industry (blogs, videos, starter kits), driving people to aggressively pursue happiness. Rubin found a commitment to simple daily habits (like making the bed) brought a drastically cheerful increase:

“This is about ordinary happiness,” Rubin said. “I wanted to change my life without making major changes. I wanted to show that you don’t have to do something radical.”

Lighten the Mood, Lighten Their Load

Work is life, and life is work. As hard as you try to separate them, work affects your personal life, and vice-versa.

So, what if you could increase happiness at work? What would increased “ordinary” happiness do for an entire company? Statistics say employees who report being happy at work take 10 times fewer sick days, and 36% of employees say they would give up $5000 a year to be happier at work. Happy salespeople produce 37% greater sales and “happy companies” outperform the competition by 20%!

The Keys to Building Morale

Your brain works efficiently when you’re in a good mood. Forward-thinking businesses connect these dots, believing a better “company mood” brings a stronger bottom line. Here are three ways to build better workplace morale:

  1. Cozier Spaces. The office layout, lighting, and aesthetics are a major part of employee satisfaction. Have discouraging cubicles or ugly paint? Throw a little money at this problem and harvest new energy from your team each day.
  2. Parties and Perks. Whether its chair massages, goofy competitions, or summer snowcone festivals, everyone benefits from fun at work. Professional growth opportunities are also significant: in a 2013 poll, 84% of employees claimed the opportunity for advancement was very important. Encourage people to attend conferences, practice peer-to-peer training, or try workshops for growing specific skills.
  3. Improved Communication. As you mobilize teams, tap into the foundational reasons people give their best, like self-improvement, societal impact, or ability to reach challenging goals. When Sandra Day O’Connor was asked what she thought made a happy life her response was simple: Work worth doing.

As you lead, give your team regular feedback. Without guidance, people feel deflated or unmotivated. Personal improvement areas should be private and actionable: explain to employees where to improve and give examples of change. Author Scott Halford says positive feedback is vital:

“Positive feedback stimulates the reward centers in the brain, leaving the recipient open to new direction. Meanwhile, negative feedback indicates that an adjustment needs to be made and the threat response turns on and defensiveness sets in. You don’t need to avoid corrective feedback altogether. Just make sure you follow it up with a suggested solution or outcome.”

 

 

 

 


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Customize Printed Mailings to Maximize Your Impact

One of the best ways that brands can engage their customers is by making people feel valued and unique.
Coupon ticket card. Element template for design. Vector illustration.

Brands that are able to provide their customers with this feeling of connection are going to be one step closer to creating true advocates for their brand. Perhaps one of the best ways that modern organizations can offer a customized experience is through meaningful personalization — far beyond the “Dear Friend” found in some mass mailings.

See how businesses are using personalization in their printed materials to create an experience that customers will appreciate and remember.

Tailored Offers Drive Traffic

Grocery stores are able to effectively track a massive number of items and customers, including when and where they purchased specific products.

While your business may not be quite that complex, you can certainly track in a more simplistic way in order to offer timely and meaningful coupons to your customers. For instance, offering a discount card tied to someone’s phone number allows you to discover which days of the week they are coming to see you and how often. Upsell your services by providing discounts on off-days when they may not visit or to shorten the time between services. This strategy works especially well for service-based businesses such as hair and nail salons.

Treating People Like Family

If you are able to capture additional information about your customers such as the age of children, this allows you a greater opportunity to customize your message.

Knowing the general age of your customers or whether they’re empty-nesters, young parents, or an older retired couple provides you with the information that you need to create offers that are more compelling. One example would be a restaurant whose tables are nearly empty on a Wednesday night. Sending information to young families that Kids Eat Free on Wednesdays is likely to bring in a wealth of new business on that evening and keep your tables full.

Move-In Special

There are many businesses that thrive on new families moving into the area — from retail establishments to grocery stores and everything in between.

Consider working with a few complimentary businesses in your region to create a move-in special: a package of offerings that can be mailed to families just as they move into the area. These hot new potential customers have not yet formed an opinion of the area and will need to create new shopping patterns. If your offer comes at the perfect time as they’re moving in and purchasing new products for their home, they are likely to continue visiting your establishment over the years.

There are many different ways that your business can take advantage of a compelling, personalized offer in print.

 

 

 

 


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Yard signs, banners, posters and other “Signage” can get your message out to thousands of potential voters (and customers) in West Palm Beach

Generic yard sign - 2018 campaign

Campaign season 2018 is here and in full swing. At Print It Plus we have everything you need to help you design and produce top quality political campaign signs (or any other type of banner, poster or sign that you need) to help promote your campaign or company as elegantly as possible.

One of the best ways to establish your name and that consistent brand and message that conveys what you are trying captures the attention of as many potential voters (or customers) as possible is to display your message big and bold in high traffic areas. Oversized banners, yard signs, A-Frame signs, H-Stake signs, Flags and posters can draw eyes and attention to your campaign. These signs should be an integral part of your campaign or company messaging as you are trying to stand out from all of the other competition.

Your sign must be of high quality: a poorly-made sign can take as much away from your message:

  1. The materials used: our vinyl banners are made basically from the following long-lasting material: 13-ounce vinyl and the highest quality ink. At Print It Plus we use state-of-the-art equipment combined with the highest quality materials to produce a beautiful, professional banner that will also last against the elements.
  2. Design: find someone to help you to design and produce your banner or sign. Even if you already have the perfect design in mind, you may need an experienced designer to help turn your vision into the top-quality sign you want for your business. We have specialized in designing all sorts of banners, signs, print, marketing and advertising materials for almost 30 years. Our many design awards speak to our expertise.
  3. Guarantee: Ask for how long the printer will guarantee their finished product. We offer a (1-year guarantee) to replace your banner or sign at NO CHARGE if it fades or gets torn. Just another way you can trust you are receiving the highest quality product your money can buy.

Political Campaign/Yard Signs:

Every campaign needs the added exposure of yard signs. Spread the word about your election where everyone will see.

Sizes:

12 x 18

18 x 24

24 x 36

Display Options:

  • H Stakes Standard
  • H Stakes Deluxe
  • A Frames Plastic
  • A Frames Metal

Business Signs:

If you are a service business, a yard sign could be displayed to show your company is or was working on a project. “Another Quality Project by XYZ Company.”

Large banners, posters and other signage allow you to convey a strong, consistent, indelible idea to potentially many people. And it is much more permanent than a commercial of any type, even those in a magazine or newspaper.

If you are not incorporating signs, banners and posters into the marketing of your political campaign or business, then you are missing out on critical opportunities. Now is a great time to work with our professionals at Print It Plus to create a sign, banner or poster highlighting your political campaign this election year.

In addition to our custom design on signs, posters, banners and all printed materials we also offer direct mail campaigns, vehicle decorations, and car and truck wraps, marketing collateral, variable data printing, promotional products, and websites.  We are proud to be in our 30th year of servicing the entire Palm Beach County, Florida area and beyond including Royal Palm Beach, West Palm Beach, Wellington, Loxahatchee, Palm Beach, Palm Beach Gardens, Lake Worth, Boynton Beach, Delray Beach, Jupiter and Boca Raton with free pick-up and delivery throughout the county.

To talk with our account team or to place an order, contact us today by calling us at (561) 790-0884. You can also visit our website at HTTP://WWW.PRINTITPLUS.COM or email us at info@printitplus.com. We look forward to helping you CREATE INFINITE POSSIBILITIES this campaign season, throughout 2019 and far beyond!

Print Marketing Is About Selling Value, Not Services.

There’s a common misconception that far too many marketers have that needs to be put to rest once and for all.

A Satisfied Customer Is The Best Business Strategy of All

A lot of people still seem to think that if you’re really going to carve out a stronger competitive advantage for yourself in an increasingly crowded marketplace, you need to make your services appear objectively better than everyone else’s. You need to talk about how your products are better, stronger, faster, longer-lasting, more cost-efficient, etc. All this to steal as much attention away from your competition as you can.

In truth, that is a myth. You shouldn’t be selling services at all. You should be selling the value that those services provide. In other words, the thesis at the heart of your print marketing campaign shouldn’t be “here’s what I can do that nobody else can,” but rather “here’s what I can do for you.” Mastering this approach requires you to keep a few key things in mind.

Everything Begins and Ends With Your Customer

The art of selling value instead of services is one of those situations where buyer personas come in handy.

When you begin to come up with a buyer persona for your ideal customer, you try to add as much information about that person as possible. But once your persona has been completed, you shouldn’t be asking yourself, “Okay, what do I need to tell this person in order to convince them to give me money?” Instead, you need to get answers to questions like:

  • What problem does this customer have and how do my services solve it for them?
  • In what ways will that person’s life be easier after their purchase than it was before?
  • What does that person want to accomplish, and how can I help make that happen?

Then, you work your way back to the products and services that you’re trying to sell, thinking about the problem and positioning yourself as the solution.

A Whole New Approach

This is one of those areas where specificity will carry you far. Think about the individual portions of your sales funnel and what someone needs to hear at each one to move from one end to the other. Use this “value-centric” approach not to convince someone that the time is right to make a purchase, but to give them the actionable information they need to arrive at that conclusion on their own.

In the end, there are probably a lot of other companies in your industry who do what you do – but nobody does it in quite the same way. That key thing that differentiates you from so many others is the value that only you can offer and what should be at the heart of all of your marketing messages.

 

 

 


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Everyone Is Looking to Save a Dollar: How Discounts can Improve Your Sales Revenue.

Everyone Is Looking to Save a Dollar:

How Discounts can Improve Your Sales Revenue

 

Many businesses look at offering discounts as a method for losing money. But, what they don’t realize is discounts actually generate revenue and improve their brand equity. Let’s take a closer look at how discounts increase sales and can put you a step ahead of your competitors.

Sale Banner Design_09

Improve Sales Revenue

First and foremost, discounts, whether they come in the form of online codes or paper coupons, will draw the attention of consumers to your business. They increase traffic and, most times, lead to a sale. Even better is that while customers are using their discounts codes on your website or in your store, they tend to look around at other products and services you have for sale, which can further boost your sales.

Spread Brand Awareness

By offering discounts, you are putting your company’s brand name into the minds of consumers. Even if consumers don’t come to your store to use a discount, your brand name will at least be implanted into their minds. Also, if they don’t take advantage of a discount, they may know someone who can and offer to let them use their discount code, which only expands your brand awareness even more.

Increase Social Media Fans and Followers

Everyone is out to save a dollar. When they come across companies that offer great discounts, they tend to look them up on social media and either hit the Like or Follow buttons. And if you’ve ever used social media, then you know that when one of your friends hits the Like or Follow button, it shows up in your newsfeed. When you offer discounts, you have the potential to greatly increase your social media fans and followers.

Build a Strong Reputation

Consumers really love purchasing products and services from companies that offer regular discounts, like military and senior citizen discounts. As you continue to offer these discounts on a regular basis, you will build a strong reputation for your company and showcase to the public that you are a socially responsible organization.

Clear Out Space for New Inventory

Have you ever wanted to bring in new products to sell but you didn’t have room because you had too much old inventory sitting around? One of the best ways to clear out this old inventory is by offering discounts. Having a weekend sale where you offer a 20% discount on the products you are trying to clear is an excellent way to:

  • Free up space
  • Increase sales
  • Spread brand awareness
  • Increase traffic to your store
  • Establish Loyal Customers

Your customers deserve a discount, especially if they do business with you on a frequent basis. This is why creating a loyalty reward program that offers returning customers a discount is essential to establishing long-term relationships with your existing customer base.

Meet Your Sales Goals

You know that to maintain a profit, you must meet your sales goals. Offering discounts may decrease profit margins for a bit, but they can most definitely help you meet sales goals to ensure you keep maintaining a profit. End of the season or end of the quarter discounts should be offered at least four times a year.

The Takeaway

Don’t be fooled into thinking that offering discounts are going to hurt revenue. It likely will do the exact opposite as well as bring several other advantages, like expanded brand awareness and the establishment of loyal customers.

 

 


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Every Extrovert Can Learn to Listen

The Courage to Connect

man holds his hand near ear and listens carefully

When research professor Brené Brown opened up to a TedxHouston audience about shame, vulnerability, and courage, she had no idea her message would become one of the most wildly popular TEDx talks of all time (with over 24 million views). Brown has spent the last ten years studying the power of authenticity and empathy, and poses wonderful questions like these:

  • How do we embrace vulnerabilities and imperfections so we can live from a place of authenticity and worthiness?
  • How can we engage people in a way that makes them feel worthwhile, brave, and willing to commit to something bigger than just a project or deadline?
  • How can we choose courage over comfort, stretching our team to connect in ways that powerfully motivate everyone?

Every Extrovert Can Learn to Listen

Brown’s work hits home in the hearts of many who long for authentic relationships and want to see this come alive in their workplace. While there are many hindrances to open communication, one of the greatest barriers is simply our personality differences. Over half the population are considered introverts, but research shows that introverts make up only two percent of senior executives. Which gives extroverts a great opportunity to do lots of talking. But studies show that business leaders who prioritize listening are perceived as considerably more effective than those who dominate the conversation.

Invite Them to Engage

We all have room to grow, and great interactions begin with intentional listening. Here are three ways to quiet your mouth and open your ears as you seek to engage others in meaningful ways:

  1. Start every meeting with a question.

Imagine yourself standing before your team with an invitation instead of a megaphone.

Seek to motivate conversation rather than charging into a meeting with a tight-fisted agenda. Opening your gatherings with dialogue can shake out the nerves and cobwebs of the entire team, sparking creativity and building interpersonal collateral. Increasing dialogue can catalyze more “green light” brainstorming and bring a fresh, life-giving dynamic to your entire company. When you formulate meeting agendas, push yourself to start with a prompt and to leave more tangible space for discussion.

  1. Listen with action.

How can you show your teammates their insights really matter?

Often people are tentative about sharing constructive criticism, fearing negative repercussions or believing “nothing will really change.” Great leaders surround themselves with those who will give honest feedback, and they intentionally close the “listening loop” by following up with some sort of action. Close a meeting by thanking your team for their honesty, or sending personal e-mails telling them you valued their input. Make a list of things to look into, review, or change, and add timelines to these goals so your ideas aren’t lost in the weekly grind. Even if you can’t implement suggestions, make a point to tell people they are valuable and you have actually heard what they are saying.

  1. Embrace vulnerability as a step toward courageous communication.

What do you do when someone asks you a question you can’t answer? Saying, ‘I don’t know” can be the most significant reply of all.

When you acknowledge your limitations, it opens the door for your teammates to step in and shine or to admit their own uncertainties or frustrations. Vulnerability can grow powerful partnerships and prompt growth in areas you hadn’t previously targeted. Ultimately, vulnerability builds engagement, which grows teams and enriches the atmosphere. Push yourself toward bold, transparent communication, and you may be surprised at the results. Brene Brown says it like this:

“Vulnerability is not weakness. It’s the most accurate measurement of courage.”

Ready to open a new pipeline of thoughtful teamwork and open communication? Be brave, be intentional, and sometimes . . . just be quiet.

 

 


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