Print It Plus Celebrates 30-year Anniversary in Palm Beach County!

30 year Logo

We are proud to announce that 2018 marks its 30th year in business in Palm Beach County! Founded in 1988 by David and Kimberly Leland, Print It Plus has come a long way in 30 years – while never losing sight of our mission to bring high-quality, locally-based products and services to the Palm Beach County business community.

“Honestly, our 30 years in business here in Royal Palm Beach has been an amazing experience,” Kimberly said in a recent interview. “Not only is this a wonderful community, but we have really enjoyed working with individuals and businesses in helping to better this community. Helping local businesses grow and become successful has been very rewarding for us personally as well as professionally.”

We officially opened the doors to Print It Plus in October of 1988 in the same location where our business still resides today – 11420 Okeechobee Boulevard near the heart of the Village of Royal Palm Beach.

“Back when we started we were a two-person operation: I was out on the road during the day, while Kimberly waited on customers here at the shop,” David reminisced. “At night, I would run the printing presses while Kimberly did the typesetting. Our 3 kids would be doing the homework, eating their dinner or watching TV in the back. When they were old enough they would help us with some of the work.”

“As area residents, as well as local small business owners, Kim and I are extremely proud to be celebrating this milestone of 30 years,” said David. “We’re proud to say we’ve grown and evolved as technology has changed, and we look forward to serving this wonderful community well into the future.”

He continued, “We have gone through good times and bad, including one of the worst economic downturns of our lives (the Recession from 2008-2010) – and we survived because we have built such a foundation in this community of not only volunteering and supporting our community and it showed that it supported us during the hard times or we probably would not have survived like so many other businesses didn’t. It is nice that we are still getting the support from our local Village, and our local businesses”

We credit our team’s commitment to offering the highest quality and best customer service on a daily basis to continue building on our company’s winning formula. Today, Print It Plus employs local experts and has expanded its product and service offerings to include vehicle wraps, graphic design, branding, website, multi-media marketing, advertising, promotional products and of course, printing – most of which are produced onsite or sourced locally.

“We give tours of our operation, and people are always amazed to see what goes into creating great printed and branded products,” said Vice President Kimberly Leland. “It takes a combination of excellent customer service, designers, as well as, state-of-the-art equipment.”

Come in any time during business hours and we will be happy to work with you to create a winning marketing strategy, and/or take you on a guided tour of our facility. We specialize in turning your printing, branding, marketing and advertising ideas into profitable solutions for your company.

Print It Plus will help you grow your company by finding the best marketing and advertising products and services for your situation in Palm Beach County – from Royal Palm Beach to Boca Raton, West Palm Beach, Jupiter, Delray Beach, Boynton Beach, Palm Beach Gardens, Lake Worth, Loxahatchee and everywhere in between. We provide virtually any product or service imaginable to communicate with your clients, employees, stockholders, and vendors.  We are experts at corporate identity pieces, branding, marketing, printing and design. For more information about Print It Plus, contact Kimberly Leland at kim@printitplus.com, by calling (561) 790-0884, or go to our website at www.printitplus.com.

We wish all of you a happy and prosperous 2018!

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You want success in your business in 2018? Set up your marketing budget monthly so it works the whole year through

12 Months of Marketing Planning for 2018

As 2017 draws to a close this is a time to look backward and forward in your business. You look back at the year that has just passed and evaluate your company’s performance. What events did you plan for? Which ones took you by surprise? Did you do better than you projected coming into the year, or worse?

Just as importantly, your projections and plans for 2018 should already be well under way. One of the most important aspects of your business plan for next year should be your Marketing Plan. Particularly if the budget you are allocating for marketing is limited.

Why? Because an unfocused marketing plan can cost your company a fortune as you spend money in areas that are not giving the return on investment needed while not allocating enough funds in areas that would yield higher results.

Have you gotten as far as deciding on your budget? If yes, great. If not, that is ok – but you certainly want to have at least a general idea working toward a realistic amount that you are ready to move forward with by the beginning of the year. The most important aspect of deciding on your budget is: be realistic, but do not be too tight. You may have grand marketing plans for the new year, but if you don’t have the budget set correctly, you will run out of money for marketing long before 2018 ends… and most likely with an inadequate return on investment (ROI).

Therefore, your marketing “Game Plan” should include monthly budgets that make up the larger yearly budget. In this way you can budget for a variety of different marketing efforts that may include: a new or updated/upgraded website; a direct mail campaign; a vehicle wrap for your vehicle, or your entire fleet; new or updated branding; advertising in focused areas, either through more traditional outlets (magazines, newspapers or banners) or on the internet through social media advertising or banner ads.

If you budget correctly you will even have enough left for some memorable promotional gifts for your valued clients, future clients, vendors and/or employees when the 2018 holiday season rolls around next year.

One last thing: you must always remember to “Measure Your Results” of every campaign. Also known as Metrics, these measurements are another area where many companies, particularly small companies where the owner and management wear multiple hats, tend to forget. Not measuring a marketing campaign’s results can cost you money and results.

In fact, that is such a big mistake that the very future of your company may depend on the accuracy of your measuring the results of each and every one of your marketing campaigns. Why? Because running marketing campaigns that do not produce enough ROI can doom a company to a financial setback that it can never recover from.

Creating and implementing integrated successful marketing campaigns throughout 2018 and beyond can be the life blood of your business. In the modern world, there are countless platforms for advertising and communicating with potential clients. A well-orchestrated campaign will not only reach a large audience, but it will also help increase brand recognition and drive people to your company. The New Year offers a perfect opportunity to get started with a bang by putting an effective, multi-faceted marketing campaign to work for your business.

At Print it Plus we love to help you convert your ideas into a cohesive, integrated marketing plan. We work with you not just at the beginning of the year, but for the entire year through to the end.  We help to build the brand of your company through a variety of print, mail, direct mail, vehicle wraps, advertising, marketing campaigns and superior website design.

We work with companies from Miami, Fort Lauderdale, Boca Raton, Delray Beach, Boynton Beach, West Palm Beach, Royal Palm Beach, Wellington, Belle Glade, Palm Beach Gardens, Jupiter and Stuart, Florida to help them maximize their marketing, printing, advertising and branding efforts.

Contact us at HTTP://WWW.PRINTITPLUS.COM to learn more about how we can help YOU to CREATE INFINITE POSSIBILITIES in 2018… and beyond!

Print It Plus hires successful business professional Regina Smit-Sio to head up Business Development

Regina Smit-Sio profile picture

Print It Plus is happy to announce and welcome Regina Smit-Sio as Director of Business Development (a newly created position within the company). Regina will be responsible for enhancing our relationships with our current client base while also growing and cultivating relationships with potential future clients.

She comes to Print It Plus with over 30 years of experience building marketing, sales and client bases and developing relationships for a variety of successful media, advertising and public relations firms, including her own.

“We are very excited to have Regina join our company as the new Director of Business Development – she brings a wealth of successful knowledge, experience and energy to our company,” stated Print It Plus co-owner David Leland. “Her talents are sure to make this newly created position a success, and further enhance our commitment to offering the best service to our current and future clients.”

Regina has a proven record of facilitating long term business relationships with both clients and industry leaders in south Florida, particularly in the Miami and West Palm Beach markets.  Her powerful can-do attitude, effervescent personality and tireless work ethic are assets that will complement and enhance Print It Plus’s ability to meet the needs of our clients as we continue to provide quality workmanship and service, and innovative products to the Palm Beach County, Florida marketplace.

“I believe that my extensive experience in a variety of working environments combined with my desire to help my clients develop and succeed fits in perfectly with the culture that David and Kim Leland have built here at Print It Plus over the last 30 years,” Regina said. “All three of us believe that we can only be successful long term if our clients are successful as well. Coming to Print It Plus is the perfect fit for me at this time in my career.”

 

About Print it Plus

Print it Plus is a provider of a wide range of advertising, marketing and printing “solutions”. They will help you grow your company by finding the best marketing and advertising products and services for your situation in Palm Beach County. Print It Plus is able to provide virtually any product or service imaginable to communicate with your clients, employees, stockholders, and/or vendors.  We are experts at corporate identity pieces, branding, marketing, printing and design. For more information about Print It Plus, contact Kimberly Leland at kim@printitplus.com, by calling (561) 790-0884, or go to our website at www.printitplus.com.

The time is here to get your holiday cards – and save money with our Print It Plus October special!

hope-peace-joy this Holiday season

October is not only the time of fall, pumpkins and Halloween. It is also the time of year for people to pick out holiday cards to send to customers, vendors, family, and friends alike. You want to find that card which expresses the beauty and elegance of this time of year while also showing those that you care about the most how happy you are to have them in your personal life or working with your business.

Print It Plus is the place to come to find, choose and send out the perfect card this holiday season. With almost three decades in the business of holiday card offering and mailing, we know how to help you find the right card to convey your message with just the right touch – and you do not even have to come into our office to make your selection!

Go right to the page on our website https://printitplus.com/printing/holiday-cards to go right to our holiday card page. On that page you will be able to choose from over 30 million beautiful images from our online collection, or we can custom print any design using photographs of your company or family to create a more personalized look. Your creative possibilities are almost infinite!

If you want to take a more hands on approach, you can come into our conveniently-located Royal Palm Beach location right on Okeechobee Blvd. just west of 441 and browse through our many catalogs to select from extensive choices of extremely elegant holiday cards. One of our expert designers will be happy to work with you and help you pick that perfect design for this holiday season.

Furthermore, if you already have a design we can custom design or print from your design with our quality multi-faceted printing processes that will ensure your piece is delivered as vibrant and sharp as you imagine. Add our cutting-edge Spot UV coating to impress your recipients. Come on in see and feel the difference… and take your cards and other printed materials to a whole different level!

And why wait for the December holidays? If you are the type of person who likes to send cards for weddings, birthdays, Halloween, Thanksgiving or any other special announcement, we are here to help you. Do you need your cards or other printing fast? Call us directly at (561) 790-0884 or go to https://printitplus.com/printing/premium and you can get a rush delivery on your order.

Happy Thanksgiving 2017

And during this month of October we are offering the following SPECIAL – Place your Holiday Card order through our website, use the return address on the holiday cards is printed FOR FREE. That is equal to at least a $20 savings on your order! All you have to do is place your order before the end of the month.

At Print It Plus we can help you with all of your Holiday, Wedding and Post card design, printing, addressing and mailing in addition to any other printing, advertising, direct mail, medical office, vehicle wraps, banners and corporate gift ideas now, and throughout the whole year. This is our 29th year proudly serving  the entire Palm Beach County, Florida area and beyond including Royal Palm Beach, West Palm Beach, Wellington, Loxahatchee, Palm Beach, Palm Beach Gardens, Lake Worth, Boynton Beach, Delray Beach, Jupiter and Boca Raton.

Contact us today by calling us at (561) 790-0884, visiting our website at HTTP://WWW.PRINTITPLUS.COM or by emailing us at info@printitplus.com. We look forward to helping you CREATE INFINITE POSSIBILITIES this holiday season!

Millennials Hate your Marketing — Here’s Why (and what you can do about it)


You’ve done it! You researched the young adult market, identified their buying power, and now that “just for millennials” campaign has launched and you’re waiting for the leads to roll in. But instead, nothing happens.

What’s behind the lack of attention and response from this coveted age group? Adults under the age of 30 make up about 1.4% of the U.S. population and pack about 1.3 trillion in buying power domestically. This massive market is made up of savvy consumers who are digital natives and who are very aware of marketing and advertising.

So, why aren’t they paying attention to your marketing? It could be one of these three reasons.

You Treat Them as an Afterthought

It’s a common misconception that millennials, particularly young ones, don’t have the money to buy things or that they waste their money on the wrong things, like avocado toast and pumpkin spice lattes. The problem with this approach is that brands who see these young adults in this way tend to promote the most heavily discounted or bottom of the line products using cost-conscious gimmicks.

Both entry-level products and marketing gimmicks drive millennials away. These savvy users what the newest, the latest and the best, and they can pay for it. Don’t assume your youngest targets can’t afford your best or most recent models. If they are truly captivated with your brand, they’ll find a way. Offer your best products and your most innovative lineup to this group and if they like what you have to share, they’ll keep coming back for more.

You Roll out a “Millennial” Product

You may call it that internally, but labeling your product as a millennial offering is a sure way to drive young adults away from it. Promote it that way on social media and you could get a lot of attention – in a negative way. That innate disapproval of marketing means that millennials are going to be suspicious of any product that announces itself as aimed at them (and could even mock it relentlessly online). You can target millennials with a campaign, approach, or product, but don’t overtly mention it in your materials to avoid a backlash.

You’re Not Social

If you’re dabbling in social media because you are supposed to, but not truly interacting, you’re likely driving away the very consumers you want to attract. Millennials are social media savvy and use channels regularly for entertainment, engagement, and social chatter. A steady stream of promotion is going to drive these coveted young adults away. Instead, pull back on the promotions and truly engage.

If you have an employee who already loves social media, this might be the right person to have monitor and post, even if they are not officially on your marketing team. Social media channels that speak to and “get” millennials can lead to huge brand success, while a mismatch in your messaging can cause millennials to see your brand as out of touch or irrelevant.

Harnessing the power of this massive demographic is well worth the effort, but the first step is ensuring that your current messaging isn’t driving your young adult targets away from your brand. Taking the time to learn how millennials spend money, what matters to them, and even why they love engagement so much can help you tailor your efforts to resonate with this coveted group.


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Boost Happiness Without Stress: How to Stop Multitasking

Have you ever felt as though you’re not as productive as you’d like to be, even when it seems as though you’re working all the time? Perhaps the problem is not the number of hours that you’re working, but instead, the focus that you’re bringing to each particular task. Studies have shown that multitasking can be incredibly bad for our brains, and is truly a way of doing more things incompetently instead of getting more done! If you’re always checking Facebook, waiting for your email inbox to ding like one of Pavlov’s dogs, or getting interrupted by physical visitors at your desk, you’re not going to be as effective and efficient as you’d like to be. The outcome? More stress — and that’s something we can all do without!

Your Brain on Multitasking

Did you know that your brain is incapable of multitasking? It’s true, and what your brain is doing when you think you’re ultra-productive is pinging back and forth between tasks at a high rate of speed. The problem is that things often get lost in translation or fall between the cracks of our mental map, making it tough to figure out where we were in a task we abandoned a few minutes before. This “epidemic of distraction” (as some researchers label multitasking) is incredibly prevalent in modern society and starts at a very young age. The cognitive overload that we suffer as a result of multitasking can cause headaches, poor sleep, a feeling of being overwhelmed, and even depression.

Dangers of Multitasking

It’s not too strong of a word to say that multitasking is dangerous to our brain because it is. This negative practice has been shown to decrease creativity and cognitive control, and lead to serious memory problems. The more you include multitasking in your daily work, the more likely you are to become distracted easily over a longer period. Think about it: if you’re training your brain to be looking for the next distraction constantly, then are you likely to be able to focus well on one task? Probably not. Even something as seemingly simple as glancing at your phone as you’re stepping off a curb can be dangerous to your health for a variety of reasons. If you’re fortunate enough to be out of the way of oncoming traffic, your gait may be affected by your distraction causing a serious fall on the unstable or uneven ground.

Practicing Mindfulness

One of the best ways to overcome a tendency to multitask is to create mental space for yourself to focus on one task at a time, also known as mindfulness. Try stopping yourself when you start to become distracted. Put away everything else on your desk or computer, close programs (don’t minimize them!), and create a space for yourself to think and to breathe.

Don’t let yourself fall into the trap of feeling like you need to work at double speed — and multitask — to get everything done. Instead, take a break and focus on getting the most out of each busy day. When you’re able to concentrate on one task at a time, you’ll find that you’re getting a lot more done and staying calmer in the long run.


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How to Inspire Those Around You Like the True Leader You Were Meant to Be


Even business professionals with the best of intentions often make the mistake of assuming that solid leadership is about one thing and one thing only: delegating responsibility. You’ve worked hard your whole life and you’ve ascended through the ranks – now is the time when people should start listening to what you have to say, right?

Yes, but not in the way you think.

You’re the Inspiration

In truth, employees shouldn’t be doing what you say just because you’re the one saying it. They should be following your guidance because they want to, they’re inspired to, and if given the opportunity, they’d be steering that proverbial ship in the same direction that you’ve chosen. To get there, though, you’re going to have to do more than just bark orders. You’re going to have to inspire. Here are a few key things to keep in mind when trying to inspire others.

Leaders Who Inspire Support Their Employees in More Ways Than One

One of the most common traits among leaders who inspire their workforce is that they tend to support their employees, both personally and professionally. After all, everyone wants to have meaning in their lives and wants to be encouraged to follow their passions.

To help support this, you need to create an environment where learning is encouraged and where everyone feels like you have your own personal interest in their success. You need to be a leader that fosters development – someone who looks for and utilizes every opportunity for a person to take a positive step forward. Doing this won’t just inspire pride in one’s work, it’ll go a long way towards inspiring loyalty, too.

Inspirational Leaders Set the Tone

Another essential trait that you’ll need to focus on to both inspire those around you and to become the true leader you were meant to be is to lead by example. This goes far beyond just “treat others how you want to be treated.” You need to show that you’re willing to do what you want others to do, too. Never ask someone to do something that you would never be willing to do yourself. Don’t be afraid to get in there and get your hands dirty, so to speak. If you want your team to put in long hours and work hard on that next big project, you have to put your money where your mouth is and show that you’re ready and willing to do the same.

Inspirational Leaders Value Trust Above All Else

A truly inspirational leader knows that human beings are exactly that – human. The road to success isn’t going to be an easy one and if you aren’t willing to trust the employees around you, they will soon recede into their comfort zone. They’ll quickly start to feel like the risk of stepping outside that box isn’t worth it and that the environment they’re spending so much time in just doesn’t support them in doing so anyway.

By trusting your employees (and being willing to accept that not every challenge is a simple one to overcome), you’re creating a situation where people are more willing to take on challenges and risk any failures that come their way. You need to show people that even if something goes wrong, you believe in them and that you have their back. You need to make them believe that even when they have a setback, you’ll still be by their side, urging them to move forward. Rest assured, at that point, they will.


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Why Patience is One of the Most Important Qualities a Leader Can Have


The chasm between a leader and a great leader is a deep one. It is one that is often filled with qualities like clarity, decisiveness, courage, passion, and a healthy amount of humility given the circumstances.

But one of the major qualities that is essential to leadership that people don’t talk about nearly enough is patience. When patience is practiced wisely, it can have a dramatic effect on your entire organization from the top down.

The Ripple Effect of Patience

In general, patience is more important than just being willing to wait for results. Yes, all people are different and employees need to be given room to move at their own pace for the sake of quality. But, the true benefit of patience runs much deeper.

First and foremost, patience shows respect in a way that also encourages productivity at the same time. If you’re the type of leader who delegates responsibility but then spends hours each day telling people to “hurry up” or to “get things moving,” ultimately all you’re really doing is creating frustration or fear in an environment where you can afford neither.

Being willing to wait for someone to work at their own pace shows an employee that you value their overall contribution to the larger organization. You didn’t just choose any person for this job; you chose the right person for the right job. Sometimes, that takes a little more time than you’d like, but that is perfectly fine. Patience is also an important acknowledgment that every person progresses at a different pace. If you’re up in arms every time someone takes a little more time to complete a task, what you’re doing is communicating that they’re not as good as someone else when given the same responsibility.

Patience Also Says a Lot About You, Too

Being patient with others isn’t just about your employees – it also speaks volumes about you. When you’re constantly working from a place of “I needed this yesterday,” all you’re doing is artificially inflating the stakes of the business you’re trying to run. You’re not making considerate decisions; you’re making ones fueled by little more than raw emotion and a ticking clock.

Patience shows that you’re the type of leader willing to stop and let things breathe for a moment. It shows that you’re willing to listen and consider all variables before making a thoughtful judgment about what to do next. It shows that you’re not the type of person to make snap decisions that you’ll later regret and that your employees shouldn’t be willing to settle for that, either.

These are just a few of the many reasons why patience is one of the most important qualities a leader can have. It’s also important to remember that you need to be patient with yourself. Patience is a virtue, yes, but it’s also something of a discipline. You’ll need to acknowledge the importance of patience and the role it plays in your business so that you can grow into the type of leader who no longer has to make an effort to be patient with others. Instead, it will become an afterthought.


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Wish You Were More Productive? Try These 3 Tips!


Being productive means making room for the things you really want and uncovering new and innovative ways to work smarter, not harder. Thankfully, it’s a lot easier than you probably think it is. If you want to become more productive, here are a few key traits you should focus on.

Take Frequent Breaks to Recharge Yourself

Although this may seem a bit on the counterintuitive side, studies have shown that taking frequent breaks throughout the day help to recharge yourself. Our “biological clock” has two basic forms that are dictated by our natural twenty-four (circadian) rhythms and our shorter than a day, but longer than an hour (ultradian) rhythms. Our ultradian rhythms essentially function in 90-minute intervals. This is why it’s so easy to go from “firing all cylinders” to “boy I need a nap” and back again throughout the course of your work day.

Remember that managing your time and managing your energy are not mutually exclusive. Taking breaks will help get you over the hump and allow you to come back better and stronger than ever.

The Results Are All That Matters

In a piece originally published by Forbes on how to be a more productive manager, it stated how one of the key traits to focus on is leaning into the results, not the process. One of the reasons why we often feel overwhelmed at work is because we’re just not getting the results we’re after with a particular task. This causes our productivity (and as a result, our morale) to take a nosedive.

Because of this, it’s important to make your number one priority a high-quality, consistent, and reliable output, rather than simply trying to do as many things at the same time as possible.

Discipline, Discipline, Discipline

According to the experts at PsychCentral.com, one of the essential things that you can do to become more productive at work is to maintain a strict sense of self-discipline at all times. Highly productive people aren’t just able to eliminate tasks that are ultimately time-wasters – they also have a high degree of personal responsibility and are constantly looking for ways to improve themselves, both of which fall back under the distinct umbrella of discipline.

Hitting goals, meeting deadlines, fulfilling promises – these are the true goals behind that task you’re trying to find the time to accomplish. Maintaining focus on these through strict self-discipline is the perfect way to suddenly find more time in each day.

These are just a few of the key traits that you can focus on to instantly become more productive at work. This was the good news – the better news is that gains like these in your professional life will undoubtedly have a ripple effect on your personal life, too. You’ll be happier at home, and you’ll have more time to spend with your loved ones. It really is a win-win situation.


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The Rise and Fall of Nate Silver: A Lesson in Risk Communication


Political prognosticator and analytics guru Nate Silver rose to national fame by correctly predicting elections. But in 2016, Silver joined almost every other analyst by projecting a victory for Hillary Clinton over Donald Trump. Was Silver’s good luck over?

Cognitive Bias and the “Failure” of Data

Actually, Silver’s estimate for the 2016 election was closer to correct than almost anyone else’s. He saw Clinton as a heavy favorite, but still gave Donald Trump a roughly one-in-three shot of winning. But the world didn’t remember that part of the projection once the election results came in. They just remembered the part Silver got wrong. Nobel Prize winner Daniel Kahneman has an explanation: cognitive bias.

Kahneman studied how people make decisions and judgments, and he quickly discovered that they don’t make any sense. People like to think of themselves as logical and rational, but they mostly use logic to justify believing whatever they want to believe anyway. And one thing people absolutely love to believe is that the future is certain. Human minds loathe uncertainty. Uncertainty breeds anxiety and fear—sometimes paralyzing fear. So when given a number like “one in three” or “ninety percent,” they subconsciously convert the odds to “yes” or “no.”

This cognitive bias is often very useful. You probably never consider the statistical chance that you’ll be run over by a bus because if you did, you might never leave the house. It’s far easier, and probably mentally healthier, to treat the risk of bus accidents as a 0. But the tendency to round probabilities up or down can be disastrous in the business world.

Communicating Risk

Have you told your boss that there’s a 90% chance you’ll make the sale? If the deal didn’t go through, you were probably in a bit of hot water. Has a supplier ever told you her product’s failure rate was less than 1%? You’d probably be pretty mad if your order was a dud. The problem with both of those statements of probability is that they do a poor job of communicating risk. They invite the mind’s cognitive bias to take over and convert the estimate into a certainty. When that certainty turns out not to be so certain, it feels like a broken promise.

That’s why the world decided Nate Silver was wrong. They had rounded up the probability of a Clinton victory to a guarantee. When Trump won, it felt like Silver had broken his word. His failure wasn’t in the data—it was in the way he communicated the risk.

The lesson here is that quoting numbers won’t save you. Don’t just toss out percentages—put them in context. Visualizations are one useful technique. If a product will fail one time in a hundred, a graphic with 99 white shapes and one black shape gets the message across far more effectively than the numbers. Analogies are also effective. A 90% probability? That’s about the same as the chance that an NFL kicker will make a 32-yard field goal. Anchoring the numbers to a familiar context creates a lasting impression. It forces the mind to acknowledge uncertainty.

In business and life, people care about honesty. But if your goal is to be trustworthy, it’s not enough to state the facts. You have to make those facts sink into others’ minds. When it comes to probabilities and risks, that task is taller than it looks.


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