The Holidays are Coming! Here are some fun ideas to keep your customers engaged and you memorable

October is here, and Halloween is only a couple of weeks away (in other words, 2018 is basically 80% over… amazing). This time of year also means – planning for the holidays kicks into high gear!

Yes, it really is THAT time of year again. By now you may have booked a venue for your holiday party as well as getting together a few of the other top priority things on your “holiday To Do list”. The next steps are just as important – planning out gift ideas that will be a hit with your customers, vendors and others while not breaking your budget. And whether your budget is bigger than last year, or you find yourself on a very tight budget, we realize that giving a meaningful token of your appreciation for their business and friendship is very important to you and your business for 2019 and beyond.

No matter your budget, at Print It Plus we have just what you are looking for to making a positive, lasting impression. A lovely holiday card, elegant calendar, or just the right promotional gift can convey your message with just the right touch. The hardest part is finding that right card or gift. This is the perfect time to contact the knowledgeable, well-trained staff at Print It Plus. Over our 30 years in business here in Palm Beach County, we have helped thousands of clients to find the best way to say thank you! in your own style. Here are a few of your options:

 

  1. Thank you card or holiday cards (https://printitplus.com/printing/holiday-cards) – Let us develop custom holiday cards or invitations for your holiday mailing or event. Choose from over 30 million beautiful images from our online collection, or use photographs of your company or family to create a more personalized look. Our creative possibilities are almost infinite.

2018 Holiday card

And this year, you can add Spot UV to blow your recipients away. Come on in see and feel the difference… and take your cards and other printed materials to a whole different level!

 

Furthermore, if you already have a design we can custom design or print from your design with our quality multi-faceted printing processes that will ensure your piece is delivered as vibrant and sharp as you imagine.

 

  1. Calendars (https://printitplus.com/printing/calendars) – Calendars link your customers to your company. Create your own calendar! with your own photographs or stock images. You can choose from hundreds of themes using your own pictures, pictures from your customer or vendor, or from stock that you know will keep you top of mind with the most important customers in your business.

Different Calendars

Calendars can serve as an excellent marketing piece. A calendar can be seen by dozens, if not hundreds, of people during its life cycle, exposing your brand and business in a stunning, beautiful way. Calendars can be one of the most cost-effective items you use while also effectively conveying the holiday spirit to the people you care about the most.

 

  1. Branded Apparel (https://printitplus.com/printing/branded-apparel) – In the right situation branded apparel can be exactly what your customer is looking for. Whether it is a polo shirt with their really cool logo on it, or a t-shirt with a catchy phrase, branded apparel can delivery a fun and lasting message this holiday season. NEW! Low minimum quantities are now available.

Branded Apparel

  1. Promotional Products (https://printitplus.com/printing/promotional-products) – Promotional products are not just for conveying a marketing message. We have such a vast array of products available that you can find just the right gift to say “Thank you”, or “I am thinking fondly of you” during this holiday season.

Promotional Product strong recall

  1. Wall (and floor) graphics & decals (https://printitplus.com/printing/wall-graphics) – Yes, we have them! Say thank you for an extended time with safe, removable wall graphics. We also have life-sized, precision-cut vinyl wall graphics & decals available for you to design and purchase this holiday season. These wall and floor graphics & decals make for wonderful holiday gifts.

Master Pierce - wall at the mall CLOSE UP

And like with all of our other product lines, you can design it or come right into our offices and work with our award-winning design team. Now you can have the wall graphic or design that you want, mounted on your wall for everyone to see and admire! We have a large array of files for you to choose from in our huge catalog. OR, you can use your child or grandchild’s sports image to create a uniquely stylish gift idea.

 

Holiday and thank you cards, calendars, branded apparel, promotional gifts and wall and floor graphics & decals are a great way to send a positive message to your customers, vendors and everyone that you care about this holiday season. Now is the time, in October and November, to choose and have these items made so that they are ready for you to send out on time for the holidays and the end of the year. At Print It Plus we can help you with all of your card, calendar and gift ideas now, and throughout the whole year.

We also offer printing, mailing, direct mail campaigns, marketing collateral and websites. In addition, we have the highest quality vehicle wraps, decals and lettering. As always, our award-winning design team is ready to help turn your vision into a beautiful reality, no matter what product you are looking for.

We are proud to have serviced the entire Palm Beach County, Florida area for 30 years, including Royal Palm Beach, West Palm Beach, Wellington, Loxahatchee, Palm Beach, Palm Beach Gardens, Lake Worth, Boynton Beach, Delray Beach, Jupiter and Boca Raton. From our families to yours, we wish you a very happy, healthy and safe holiday season!

Contact us today by calling us at (561) 790-0884, visiting our website at HTTPS://WWW.PRINTITPLUS.COM or by emailing us at info@printitplus.com. We look forward to helping you CREATE INFINITE POSSIBILITIES this holiday season!

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Yard signs, banners, posters and other “Signage” can get your message out to thousands of potential voters (and customers) in West Palm Beach

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Campaign season 2018 is here and in full swing. At Print It Plus we have everything you need to help you design and produce top quality political campaign signs (or any other type of banner, poster or sign that you need) to help promote your campaign or company as elegantly as possible.

One of the best ways to establish your name and that consistent brand and message that conveys what you are trying captures the attention of as many potential voters (or customers) as possible is to display your message big and bold in high traffic areas. Oversized banners, yard signs, A-Frame signs, H-Stake signs, Flags and posters can draw eyes and attention to your campaign. These signs should be an integral part of your campaign or company messaging as you are trying to stand out from all of the other competition.

Your sign must be of high quality: a poorly-made sign can take as much away from your message:

  1. The materials used: our vinyl banners are made basically from the following long-lasting material: 13-ounce vinyl and the highest quality ink. At Print It Plus we use state-of-the-art equipment combined with the highest quality materials to produce a beautiful, professional banner that will also last against the elements.
  2. Design: find someone to help you to design and produce your banner or sign. Even if you already have the perfect design in mind, you may need an experienced designer to help turn your vision into the top-quality sign you want for your business. We have specialized in designing all sorts of banners, signs, print, marketing and advertising materials for almost 30 years. Our many design awards speak to our expertise.
  3. Guarantee: Ask for how long the printer will guarantee their finished product. We offer a (1-year guarantee) to replace your banner or sign at NO CHARGE if it fades or gets torn. Just another way you can trust you are receiving the highest quality product your money can buy.

Political Campaign/Yard Signs:

Every campaign needs the added exposure of yard signs. Spread the word about your election where everyone will see.

Sizes:

12 x 18

18 x 24

24 x 36

Display Options:

  • H Stakes Standard
  • H Stakes Deluxe
  • A Frames Plastic
  • A Frames Metal

Business Signs:

If you are a service business, a yard sign could be displayed to show your company is or was working on a project. “Another Quality Project by XYZ Company.”

Large banners, posters and other signage allow you to convey a strong, consistent, indelible idea to potentially many people. And it is much more permanent than a commercial of any type, even those in a magazine or newspaper.

If you are not incorporating signs, banners and posters into the marketing of your political campaign or business, then you are missing out on critical opportunities. Now is a great time to work with our professionals at Print It Plus to create a sign, banner or poster highlighting your political campaign this election year.

In addition to our custom design on signs, posters, banners and all printed materials we also offer direct mail campaigns, vehicle decorations, and car and truck wraps, marketing collateral, variable data printing, promotional products, and websites.  We are proud to be in our 30th year of servicing the entire Palm Beach County, Florida area and beyond including Royal Palm Beach, West Palm Beach, Wellington, Loxahatchee, Palm Beach, Palm Beach Gardens, Lake Worth, Boynton Beach, Delray Beach, Jupiter and Boca Raton with free pick-up and delivery throughout the county.

To talk with our account team or to place an order, contact us today by calling us at (561) 790-0884. You can also visit our website at HTTP://WWW.PRINTITPLUS.COM or email us at info@printitplus.com. We look forward to helping you CREATE INFINITE POSSIBILITIES this campaign season, throughout 2019 and far beyond!

Print It Plus recommendations – the summer is a perfect time to use promotional products to market your business

When you think of using promotional products to help market your business, most often you think of using them for tradeshows, conventions and in and around the holiday season/New Years. In fact, the summertime is also a great time to design a marketing campaign using promotional products. Did you know that over 82% of people (82.6%, to be exact, according to a recent study) who receive a promotional product, remember that company’s name?

There are so many items that are used during the summer that can enhance the exposure and message of your company. Now is a great time to contact our knowledgeable, well-trained staff at Print It Plus. Over our 30 years in business here in Palm Beach County, we have helped thousands of clients to find the best tchotchke to convey their message.

Desktop set

Finding the perfect product, like this handsome desktop business set above, will keep your company “Top of Mind” in your prospective or current customer’s purchasing process.

Here are just a few of your vast array of options:

Promotional products that are perfect for the summer:

  • Useful traveling gear for summer vacations: beach towels, insulated travel mugs, golf items, umbrellas, fishing shirts, bags, bath towels, caps and hats and key tags
  • Also: Bags, cups, t-shirts, polo shirts and other sports-related items
  • Household and gardening items: colanders, flower seeds

Insulated travel mug

In addition, summertime and the fall is a big trade show, convention and Expo time. Now is a great time to get your tchotchkes for those trade shows and conventions including:

  • Awards and recognition pieces;
  • Banners and posters
  • Mints and candy
  • Badges and lanyards
  • Key tags
  • Pens
  • Mugs
  • Squeeze balls
  • Also: other desktop items including mouse pads, clocks, business card holders, staplers, pens, highlighters, band-aid dispensers,

And so much more!

Desktop items

Contact one of our promotional product specialists at 561-790-0884, or search easily with our powerful search engine. You can change your search criteria to select items by product type, price range, color, and much more. Click here to be re-directed to our powerful promotional product search engine.

At Print It Plus We also offer printing, mailing, direct mail campaigns and Every Door Direct Mail; vehicle wraps, decals and lettering; marketing collateral, variable data printing, website design and production; and secure web form services and state of Florida-certified Rx pads for medical offices.

It is our pleasure to service the entire Palm Beach County, Florida area and beyond including Royal Palm Beach, West Palm Beach, Wellington, Loxahatchee, Palm Beach, Palm Beach Gardens, Lake Worth, Boynton Beach, Delray Beach, Jupiter and Boca Raton. Contact us today by calling us at (561) 790-0884, visiting our website at HTTP://WWW.PRINTITPLUS.COM or by emailing us at info@printitplus.com. We look forward to helping you in CREATING INFINITE POSSIBILITIES this 2018 summer season and every season!

6 Over the Top Things to Look for in Business in the Future.

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Business isn’t going anywhere. In fact, here’s where the most probable types of market exchange will happen with customers according to famous futurists:

  • Remember those Star Trek episodes where people used a transporter to go from place to place? In the future, it’s likely that business will use something similar to deliver goods, from your printed materials to food to durable products delivered right into a person’s room as ordered, bought, and sent from a business electronically.
  • Michio Kaku sees a technology-driven convergence of thinking, consciousness, and the internet. Instead of thinking of the internet as a tool, people will become the Net by connecting their brain to it for full immersion and interaction, as well as contributing to real-time synergies in information generation and use. Business, no surprise, will become far more intangible as a result, adapting to the mind-environment to keep pace with where the new demand exists.
  • Personal augmentation with technology will be commonplace. Just being a regular, average human being won’t be good enough. Instead, people will carry their technology within them. Not to be confused with “on” them, but tech actually integrated with their bodies. We won’t need a computer to design what we want to print; the idea will come straight from a digital connection to our minds translated to electronics and then produced by a vendor as we desired.
  • James Canton sees robots and artificial intelligence giving human-led business a run for its money due to the fact that robots and AI will be able to easily grind millions of bits of statistical data and produce probabilities of what consumers want well before any humans can realize that want or need on their own.
  • Some folks don’t even look at business in typical environments. Instead, Jason Silva sees cars becoming so advanced, our need to drive will be replaced by our need to get lots done in a car while it dries itself. And that includes business, generating new ideas, printing and producing inside a car, and getting work and life done while traveling from point A to point B every day. Business services will tailor themselves to people working remotely all over the place, delivering what they need where they are, and when they need it.
  • Finally, our bodies won’t necessarily want to live longer just because our technology advances. So instead of relying on a failing system, the medical community will embrace body part production and printing, creating organ replacements designed by computer to work specifically with an individual patient. The term “batch order” printing replacement organs will take on a whole new meaning in hospitals.Long story short, business will likely still be around years from now, but how it delivers goods and services to consumers will change dramatically.

 


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Is Your Advertising Take You Up or Down?

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Marketing and advertising can be quite costly. However, marketing can attract customers and earn you money. So, you need to be asking yourself “is your advertising taking you up or down.

Let’s take a quick look at three of the best ways to make sure your marketing efforts are boosting your sales revenue instead of draining your budget for nothing.

1) Keep An Eye On Frequency Rates When Online

Advertising online can an effective way to reach a targeted audience. What you want to avoid, though, is blasting your ads multiple times to the same people. The more times the same consumer sees your ad, the more they will become annoyed by it. In fact, when the same person sees the same ad twice, the click-through-rate decreases by 8.91 percent. Seeing the same ad five times decreases the click-through-rate by 30 percent. And once they see the same ad nine times or more, the click-through-rate is cut in half. More important, the cost-per-click rate increases each time the ad is seen multiple times. This is why you need to check ad frequency  and mix up your marketing mix using other effective channels like print.

2) Switch Up the Background

Both your online and offline marketing campaigns can benefit from switching up ad background colors. Did you know that ads with the color blue tend to make consumers feel calm? Green brings about a sense of peace, while yellow ignites a feeling of happiness and optimism. With this in mind, you need to integrate these colors into your ads based on the feelings you are trying to invoke. For example, if you are advertising massage services, then you will, of course, want your background color to be blue or green to portray a sense of peace and calm. If you’re advertising a theme park or vacation services, then using yellow in your background to bring forth feelings of happiness and excitement will be effective.

3) Run Your Own Blog

One of the most effective and cost-efficient ways to market your business is by running your own blog. Your blog can touch on a variety of topics, including articles discussing products you sell, tips for your using products, how to get good deals on your products, and how your products can be used to make your life simpler. The important thing is to make sure you are providing content to your readers that has value.

Once readers see that you are genuinely trying to make their lives better, they will come back to read your future blog postings. More importantly, they will be enticed to share your postings with other consumers, which is an excellent way to attract and secure new customers. Even better is that running your own blog is very affordable. In fact, if you’re a decent writer, you can write your own blog postings for free. If you don’t write, you can always hire a content creator to create the content for you.

 

 


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Millennials Hate your Marketing — Here’s Why (and what you can do about it).

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You’ve done it!  You researched the young adult market, identified their buying power, and now that “just for millennials” campaign has launched and you’re waiting for the leads to roll in. But instead, nothing happens.

What’s behind the lack of attention and response from this coveted age group? Adults under the age of 30 make up about 1.4% of the U.S. population and pack about 1.3 trillion in buying power domestically. This massive market is made up of savvy consumers who are digital natives and who are very aware of marketing and advertising.

So, why aren’t they paying attention to your marketing? It could be one of these three reasons.

You Treat Them as an Afterthought

It’s a common misconception that millennials, particularly young ones, don’t have the money to buy things or that they waste their money on the wrong things, like avocado toast and pumpkin spice lattes. The problem with this approach is that brands who see these young adults in this way tend to promote the most heavily discounted or bottom of the line products using cost-conscious gimmicks.

Both entry-level products and marketing gimmicks drive millennials away. These savvy users what the newest, the latest and the best, and they can pay for it. Don’t assume your youngest targets can’t afford your best or most recent models. If they are truly captivated with your brand, they’ll find a way. Offer your best products and your most innovative lineup to this group and if they like what you have to share, they’ll keep coming back for more.

You Roll out a “Millennial” Product

You may call it that internally, but labeling your product as a millennial offering is a sure way to drive young adults away from it. Promote it that way on social media and you could get a lot of attention – in a negative way. That innate disapproval of marketing means that millennials are going to be suspicious of any product that announces itself as aimed at them (and could even mock it relentlessly online). You can target millennials with a campaign, approach, or product, but don’t overtly mention it in your materials to avoid a backlash.

You’re Not Social

If you’re dabbling in social media because you are supposed to, but not truly interacting, you’re likely driving away the very consumers you want to attract. Millennials are social media savvy and use channels regularly for entertainment, engagement, and social chatter. A steady stream of promotion is going to drive these coveted young adults away. Instead, pull back on the promotions and truly engage.

If you have an employee who already loves social media, this might be the right person to have monitor and post, even if they are not officially on your marketing team. Social media channels that speak to and “get” millennials can lead to huge brand success, while a mismatch in your messaging can cause millennials to see your brand as out of touch or irrelevant.

Harnessing the power of this massive demographic is well worth the effort, but the first step is ensuring that your current messaging isn’t driving your young adult targets away from your brand. Taking the time to learn how millennials spend money, what matters to them, and even why they love engagement so much can help you tailor your efforts to resonate with this coveted group.

 

 

 


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If You’re Not Already Blogging, Now Would Be an Excellent Time to Start.

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Many people fail to realize just how important blogs are to a successful business because they still think about what blogs used to be. In the early days of the internet, many blogs were essentially “live journals.” If you wanted to read about what a trendy high school girl was having for lunch with her friends, she probably had a Blogspot blog that would let you do just that.

But today, blogging has become much more powerful and is one of the best ways to connect with your target audience.

The Power of Blogging: Breaking It Down

It’s been said that an incredible 79% of shoppers spend half of their shopping time researching products on the internet. While it’s true that product pages, technical specifications sheets, and other resources are important, users are also gravitating towards something much more human and valuable – blogs.

Think about the things that the right blog allows you to accomplish. First, it lets you dive deeper into certain topics, products, and services more than you ever could on a traditional product page.

Blogging is also a great way to position yourself as a thought leader in your industry, regardless of what that industry happens to be. It’s a chance for you to show that you really can walk the walk in addition to talking the talk, which ultimately helps build brand loyalty over the long-term.

Blogging, in general, also has a number of clear advantages over other forms of communication when it comes to engaging with your audience, as illustrated by these stats:

An Easy Way to Expand Your Reach

Remember, your blog is not a silo. The content that begins on your blog will ultimately make its way across social media as your users begin to share it, thus bringing more people back to your website over time.

Blogging can also help tremendously with SEO and search engine visibility. One of the factors that Google’s algorithm looks for when determining rankings comes down to how often a website is updated. If you publish one high-quality piece of content to your site every day, guess what? That counts.

Nobody is saying that blogging is the ONLY technique you should be using to connect with your audience. In truth, your long-term success will come down to you employing as many techniques as you can in order to further your quest of reaching the right people at the right point in their purchasing journey.

 

 


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That Cranberry Drink of Yours Might be 87 Partnership Years Old.

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The typical perspective taught in business class is that one must compete against other similar businesses to obtain, hold onto, and grow a market share. And for that to happen, either the market must be new, or someone has to give up some of their market shares to make room for a new business. However, while this “top dog” approach is treated as the norm in capitalism, it’s not always the best approach to business succes

Making Cranberries Successful

The Great Depression of 1929 began because of a stock market crash and a sudden loss of cash liquidity. As a result, both successful and not so successful businesses were destroyed when the crash occurred.

However, in 1930, amidst the worst economic condition the U.S. had seen and with thousands out of work, the Ocean Spray Cooperative was started in Massachusetts. This cooperative venture, started by three separate cranberry farm growers, was the result of a smart and realistic realization that going it alone in the post-crash market was not going to be possible. Rather than fight and compete against each other, the three growers bonded together to combine their resources and success.

It ended up producing one of the few business success stories launched in the midst of the Depression. Today, that same cooperative now includes a membership of over 700 different farm operations in six states and two countries. The key to their major success was partnership and sharing versus competition and “winner takes all” attitudes.

Half a Loaf is Better Than No Loaf

Going it alone in business may mean you’re accepting pain and struggle that isn’t necessary. Business owners should look around and see if there is any potential to partner up or form an alliance with available competitors, thereby sharing a larger market potential than what their single business is capable of. The results can potentially ensure long-term viability and strength versus suffering from the common “flash in the pan” syndrome so prevalent with new small businesses and startups. This approach can be particularly effective and strategic when a business wants to venture into an unknown, new territory that the potential partner is already present in.

The digital world offers multiple ways for partnerships to be established. Businesses shouldn’t limit themselves to just horizontal relationships with other similar businesses. Vertical relationships with suppliers and end users or business clients can lock in additional market share and business not accessible by simply going it alone.

For those who think that partnerships are temporary mutual positions at best, take note of the fact that 1930 was some 87 years ago, and Ocean Spray is still going strong with cranberries as well as other agricultural products for the national food market.

While cooperating with other businesses may not work for everyone, clearly, the synergy of the many can outdo any singular benefit of a lone business acting in a market isolated and against everyone.

 

 


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5 Meeting Rules You’ll Actually Want to Adopt.

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Are meetings something that you would consider magical at your organization? No? Why not? Aren’t meetings a place to collaborate, share ideas, dream big dreams and then make things happen?

Few business people would describe meetings using terms like actionable, positive, critical and focused . . . yet those are the terms that help define success in moving the organization forward.

Communication methods are imperfect as a whole. While you can create a business plan via a series of emails, it’s inefficient and the plan will often lack creativity. The same goes for one-on-one meetings. Team meetings are the ideal way to build energy and enthusiasm for a new idea and generate actionable outcomes, but without the proper structure, even these meetings can be considered wasted time.

Here are 5 rules that will help keep your meetings on pace, on target, and provide you with the successful outcomes that you need from your time together.

1. Start With An Agenda

No, you shouldn’t begin with ‘What will it take to fill an hour of team meeting time this week?’, because if that’s your first thought then you’re already sunk. Request that team members send agenda items at least 24 hours before the meeting time and consolidate them to form your agenda. Keep in mind the flow of topics, and be sure you’re leaving time for strategic conversations. Leave items that may fall into deep tactical minutiae to the end of your agenda.

2. Plan for Takeaways 

Consider the consensus that you’re attempting to build with your meeting, or what your takeaway should be. Perhaps you need someone to volunteer for a new project, or you just need to inform a group about a direction that will impact their work. If you feel that there may be some pushback to your ideas within the room, look for a partner who will be in the meeting who can help support your point. If an item that was on your agenda doesn’t have a clear actionable, add it to a parking lot for a later date.

3. Keep Time Sacred 

Time is money, and never is that more true than when you have 3-15 individuals in a room together meeting without a timeline or agenda. Based on your agenda, break down how long each portion of the conversation should take and allot time accordingly. If your meeting should only need 23 minutes, then schedule that much time — perhaps plus a few minutes extra. Be a stickler about keeping conversations in check and moving the agenda along to hit key points in your list.

4. Consider a Drive-By 

Just need to chat with a few people about a simple topic? Instead of finding space and time for a full-fledged meeting, consider a 5-minute drive-by or stand up meeting. Grab a few people and huddle around a desk or common area, hash through your questions or concerns and let everyone get back to their day. In the same amount of time that you might take to walk and get a cup of coffee, you’ve made a decision, kept others updated on important points, and reduced the overall inefficiency of the day. The time for small talk can be over lunch; use these drive-bys to distill your ideas into the length of an elevator pitch. This may be uncomfortable for some people as it requires checking your ego at the door, but teams that are able to adopt these policies can become much more agile.

5. Keep it Moving

Always focus on the end result and what you need to keep your projects moving. This could be anything from an approval by a superior, someone agreeing to take on a task, or even consensus that you’re heading in the right direction. Capture takeaways and next steps, and most importantly — the name of the responsible party and when the result should be delivered. This will keep your meetings on task and team focused.

The word ‘meeting’ doesn’t have to be a negative concept. Instead, use these 5 meeting rules to adopt a culture of forward motion, positivity, and respect within the organization that will drive success both now and in the future. This isn’t a one-time change to how you approach meetings, but an organization-wide initiative to take back your time and productivity.

 


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Conversational Marketing: Increasing Consumer Engagement.

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As a business owner, you undoubtedly understand the importance of marketing. What you may not be familiar with, however, is which marketing techniques work best.
One marketing tactic that has proven itself to be of the utmost value regardless of the industry you are operating in is conversational marketing. Increasing customer engagement and boosting profit levels, this form of marketing has great potential.

The Ellen Degeneres 2014 Oscar selfie that largely boosted the popularity of the Samsung Galaxy phones is a great example. Samsung didn’t push out the photo everywhere. Instead, it marketed itself and the platforms it was shared because they included conversational engagement. The same can be accomplished across offline marketing platforms when print media is properly integrated.

What is Conversational Marketing?

Conversational marketing intertwines digital marketing mediums with marketing methods that include actual conversations, such as face-to-face or telephone marketing. With today’s internet applications, like Facebook Messenger, conversational marketing has become extremely simplified. The goal of conversational marketing is to make existing and prospective customers feel heard.

What is different about Conversational marketing?

A key feature of conversational marketing that is different from most other forms is that it engages customers through one-on-one conversations. Both inbound and outbound marketing strategies are unified through conversation marketing because data is tracked and analyzed to produce targeted messages that create and promote consumer-specific offers.

Another notable aspect of conversational marketing is that it overcomes channel fragmentation. For example, traditional marketing platforms placed their focus on automated direct communications through outbound channels; mobile messaging, emailing, outbound telemarketing, etc. These automated messages were not producing engagement because they were not ‘real.’ With conversational marketing, though, inbound channels, including website chat tools, instant messaging, and call centers, use real people to carry out real conversations with consumers which greatly improves customer engagement.

Marketers have been challenged to take advantage of inbound interactions as a way to drive their marketing campaigns, and conversational marketing has served as a viable, effective, and cost-efficient strategy for achieving this goal. While outbound marketing tactics are limited in the number of customer interactions they can provide, conversational marketing increases customer response rates.

Developing Conversational Marketing Campaigns

An effective conversational marketing campaign allows businesses to capture consumer conversations and points of contact to develop the right message with the right offer, all the while using the right channel of communication. Developing this type of campaign means using a real-time recommendation engine that allows businesses to anticipate and prepare for consumer interactions before they take place.

Just like the popular 2014 Oscar selfie, your business needs to integrate conversational marketing techniques into its overall marketing strategy. Offline printing, including flyers, newsletters, and advertisements are a great way to accomplish this goal.

 

 


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